Sep 19, 2021 10:05:08 AM - Error bpbrm (pid=241745) from client ex-dag-01: ERR - Terminating backup. Sep 19, 2021 10:05:08 AM - Error bpbrm (pid=241745) from client ex-dag01: ERR - failure reading file: Microsoft Information Store:\DB-01 (BEDS 0x0: ) Sep 19, 2021 10:05:08 AM - Error bptm (pid=242576) system call failed - Connection reset by peer (at ../child.c.1289) Sep 19, 2021 10:05:09 AM - Error bptm (pid=242576) unable to perform read from client socket, connection may have been broken Sep 19, 2021 10:05:09 AM - Error bptm (pid=242537) media manager terminated by parent process
Master Server Windows 2016 Netbackup 126.96.36.199
Media server Appliance 5240 ver 188.8.131.52
Exchange servers ver 2016 CU20
solved my issue
"Delete DAG records from Master Server and Media Server" and back to backup.
But i have new issue in restore GRT individual messages
Sep 21, 2021 10:59:19 AM - Info bpbrm (pid=323742) EX-01 is the host to restore to
Sep 21, 2021 10:59:19 AM - Info bpbrm (pid=323742) reading file list for client
Sep 21, 2021 10:59:21 AM - connecting
Sep 21, 2021 10:59:21 AM - Info bpbrm (pid=323742) start nbfsd on client
Sep 21, 2021 10:59:23 AM - Info bpbrm (pid=323742) start nbgre on client
Sep 21, 2021 10:59:26 AM - Info tar (pid=0) Restore started
Sep 21, 2021 10:59:26 AM - connected; connect time: 0:00:00
Sep 21, 2021 10:59:44 AM - Info bpbrm (pid=323742) Restore executed on server EX-01
Sep 21, 2021 11:00:26 AM - Error bpbrm (pid=323742) from client EX-IT01: ERR - unable to create object for restore: \\EX-DAG\Microsoft Information Store\USR1\Database, rai error = 6
ep 21, 2021 11:00:29 AM - Error bpbrm (pid=323742) client restore EXIT STATUS 5: the restore failed to recover the requested files
MS-Exchange policy restore error (2810)
Always when bpbrm posts an error "from client," look at the client log for more information. In this case, nbgre.exe logs to the NetBackup\logs\nbgre folder. The log is in VxUL format. Make it readable by running "vxlogview -i 352" from NetBackup\bin and direct the output to a file.
I suggest you post a clear explanation of the original problem and solution here, then mark this thread resolved.
Study your ncfgre log to try to resolve your restore problem. If you can't figure it out, then start a new thread with a title specific to the problem, a clear description, and your observations from the ncfgre log.