Solved: NetBackup Java-console acting weird. Only BAR pane...

a_la_carte · ‎07-08-2015

Hello Experts,

It's a weird situation today as I see that my NBU Java console is coming up with BAR panel only.

It has all been working fine up until yesterday with full access and when I try to login this morning, its coming up with BAR panel only.

I have checked the auth.conf file under ...\Program Files\Veritas\java and permissions are still intact.

Not sure what went wrong. And I do "run as admin" always.

I tried to access JavaGUI both, on my laptop as well as on master server directly. But the issue remains the same.

As of now, I am making use of NetBackup Admin console, but I prefer to use Java Console always.

Any help would be much appreciated.

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NBU master: NBU 7.6.0.1

Master OS: Windows 2008 R2, 64-bit

Clustered master server set up.

My laptop OS: Win 7

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a_la_carte · ‎07-13-2015

This has now been resolved by one of our team members.

To resolve this issue, launch Windows Explorer and follow below steps:-

1. Close the existing Java Admin console, Navigate into ...\NetBackup\Logs\Admin

2. Rt-click on Admin and select Properties > Security

3. Select Add and type in the group 'Everyone'

4. With Everyone selected, give it Full Control - OK to save the change

5. Re-Launch the NetBackup Java Admin Console, it should work correctly now.

View solution in original post

Marianne · ‎07-09-2015

Does bpjava-msvc log exist on the master server?

If not, create the folder under ...netbackup\logs and log on again.

Check the log for possible reason.

Handy NetBackup Links

Nicolai · ‎07-09-2015

When the GUI only show BAR option its usually related to insufficient right or some rare services does't work correctly.

a_la_carte · ‎07-09-2015

I dont think it is related to insufficient rights as bp.conf file hasnt been touched for months now.

And if this is due to "some rare services" not working correctly, then would like to know what those services exactly are.

Please assist here. Attaching the latest bpjava-msvc logs here.

Marianne · ‎07-10-2015

I see the errors in the log file, but no idea what it means. Probably best to log a Support call with Veritas and use Windows Admin Console in the meantime.