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NetBackup - License error with Remote Media Server

Not applicable

I have been using NetBackup with great pleasure for a few months now. So far I have been running NetBackup on a single server.

Back-ups on guest are perfect, I would like to use NetBackups VMWare Support as well, so I installed NetBackup Media Server on a Windows 2003 Server. After following the documentation, I succesfully added the media server on the Master server and successfully added a storage unit. Back-ups give the following error though.

07/31/2011 00:27:08 - requesting resource windisk1
07/31/2011 00:27:08 - requesting resource netbackup.NBU_CLIENT.MAXJOBS.plesk01
07/31/2011 00:27:08 - requesting resource netbackup.NBU_POLICY.MAXJOBS.filebackup01
07/31/2011 00:27:11 - Error nbjm (pid=5281) NBU status: 159, EMM status: Server is not licensed for Remote Client Option
licensed use has been exceeded  (159)

NetBackup Master + Media Server - RHEL 5 x64
NetBackup Additional Media Server - Windows Server 2003 R2 64

Feature ID      = 71 Remote Client Support +

As you can see the license is configured and installed perfectly fine. How do I go about troubleshooting from here?


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What licenses have you installed on the master and media server? Please list the names as indicated on your license certificate.