NetBackup Oracle parent stream failing with error 29

[reachah]

Hello Team,

I have a NetBackup Master running on Linux,NB 7.5.0.4v . One of the client server ,oracle parent stream failing with error  code 29,however all child streams are success.Same is happening for Online & Archive backups

Client : WIN2003server,NB 7.5.0.4v

Below given the logs o/p,

bphdb\oracle_stdout:

Sending D:\scripts\LOG\rman_fullbackup_TC1.log to nroracle@csc.com
Subject: RMAN FULL BACKUP REPORT : xyzDBSCPH123V
Login name is TC1_xyzDBSCPH123V@xyz.com
The SMTP server does not like the name nroracle@csc.com.
Have you set the 'To:' field correctly, or do you need authorization (-u/-pw) ?
The SMTP server response was -> 554 Relay rejected for policy reasons.

bphdb\09152014

20:08:09.031 [8984.9128] <2> bphdb get_filelist: set recv timeout 300
20:08:09.031 [8984.9128] <2> bphdb get_filelist: INF - Read filename: <D:\scripts\Rman_backup_L0.cmd>
20:08:09.031 [8984.9128] <2> bphdb get_filelist: set recv timeout 300
20:08:09.031 [8984.9128] <2> bphdb get_filelist: INF - Read filename: <CONTINUE>
20:08:09.031 [8984.9128] <4> bphdb do_script: INF - Processing "D:\scripts\Rman_backup_L0.cmd"
20:08:09.031 [8984.8332] <2> ACELogCallback::log: ACE logging for thread 8332 had been hooked
20:08:09.031 [8984.8332] <2> ACEThreadHook::start: New thread 8332 starting (../NcfInit.cpp:196)
20:08:09.031 [8984.8332] <2> ProcessMgr::ncfsvc: Activating process for command "D:\scripts\Rman_backup_L0.cmd" (../ProcessMgr.cpp:650)
20:08:09.094 [8984.8332] <4> ProcessDefinition::run: Process 2044, command '"D:\scripts\Rman_backup_L0.cmd"', started
02:02:51.568 [8984.8332] <4> ProcessDefinition::waitForDone: Process 2044, command '"D:\scripts\Rman_backup_L0.cmd"', completed with status 1
02:02:51.568 [8984.8332] <2> ProcessMgr::ncfsvc: Deactivating process for command "D:\scripts\Rman_backup_L0.cmd" (../ProcessMgr.cpp:654)
02:02:51.568 [8984.8332] <2> ACEThreadHook::start: Thread 8332 terminating with return value 0 (../NcfInit.cpp:216)
02:02:52.145 [8984.9128] <16> bphdb do_script: ERR - failed executing command <"D:\scripts\Rman_backup_L0.cmd">
02:02:52.145 [8984.9128] <16> bphdb do_script: ERR - exit status: <1>
02:02:52.145 [8984.9128] <16> bphdb main: ERR - Error code: 29
02:02:52.145 [8984.9128] <16> bphdb Exit: ERR - bphdb exit status = 29: failed trying to exec a command

02:02:52.145 [8984.9128] <4> bphdb Exit: INF - EXIT STATUS 29: failed trying to exec a command

Kindly advise

[RamNagalla · Accepted solution]

it looks like your mail notification is not working...need some authorization it seems..

to confirm this.. just remove/comment the mail notifications entires in Rman script and try the backup, if that got successull you need to fix the error that is listed by the mail server.

Login name is TC1_xyzDBSCPH123V@xyz.com
The SMTP server does not like the name nroracle@csc.com.
Have you set the 'To:' field correctly, or do you need authorization (-u/-pw) ?
The SMTP server response was -> 554 Relay rejected for policy reasons.

[Nicolai]

I agree so much with Nagalla. Almost all MTA (mail servers) today require a valid to address AND return address within the organisation.  

I see a dot to much in the email address - it end with .com.

[reachah]

Thanks both,I have conveyed my DBA's aout SMTP related issues,they are investigating,wil keep you posted