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NetBackup Storage Lifecycle Manager does not start.

Slawomir
Level 3

Hi. I have the similiar problem and need help.

I see this thread: https://www-secure.symantec.com/connect/forums/netbackup-storage-lifecycle-manager-and-vault-manager-does-not-start

My environmant: OS: Windows Server 2008 R2 Enterprise; MasterServer NBU version: 7.5.0.6 "Old" installation. No any changes in last few weeks in infrastructure.

.  I've stopped NBU processes by bpdown as Administrator and start bpup -f -v

NetBackup 7.5 -- Startup Utility

Starting services
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STARTED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STARTED
> NetBackup Client Service
> NetBackup Client Service -- STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Event Manager
> NetBackup Event Manager -- STARTED
> NetBackup Relational Database Manager
> NetBackup Relational Database Manager -- STARTED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- STARTED
> NetBackup Resource Broker
> NetBackup Resource Broker -- STARTED
> NetBackup Volume Manager
> NetBackup Volume Manager -- STARTED
> NetBackup Device Manager
> NetBackup Device Manager -- STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- STARTED
> NetBackup Deduplication Manager
> NetBackup Deduplication Manager -- DISABLED
> NetBackup Deduplication Engine
> NetBackup Deduplication Engine -- DISABLED
> NetBackup CloudStore Service Container
> NetBackup CloudStore Service Container -- STARTED
> NetBackup Authentication
> NetBackup Authentication -- DISABLED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
> NetBackup Audit Manager
> NetBackup Audit Manager -- STARTED
> NetBackup Database Manager
> NetBackup Database Manager -- STARTED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STARTED
> NetBackup Job Manager
> NetBackup Job Manager -- STARTED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STARTED
> NetBackup Key Management Service
> NetBackup Key Management Service -- STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- STARTED
> NetBackup Indexing Manager
> NetBackup Indexing Manager -- STARTED
> NetBackup Bare Metal Restore Master Server
> NetBackup Bare Metal Restore Master Server -- STARTED
> NetBackup Bare Metal Restore Boot Server
> NetBackup Bare Metal Restore Boot Server -- STARTED
Start up of one or more services failed.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Not sure why we did not see this post earlier. 

This is obviously the problem, but we need to understand why...

> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED

I have experienced something similar some time ago on a Solaris master server:
  https://www-secure.symantec.com/connect/forums/slps-stopped-processing 

We found nbstserv kept on terminating...
Nothing logged in nbstserv log folder

Long story short - we found that nblog.conf was corrupt and copied the file from a media server.

nbstserv (NetBackup Storage Lifecycle Manager service) could be started once nblog.conf was fixed. Duplications immediately started kicking in.

 

View solution in original post

2 REPLIES 2

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Not sure why we did not see this post earlier. 

This is obviously the problem, but we need to understand why...

> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED

I have experienced something similar some time ago on a Solaris master server:
  https://www-secure.symantec.com/connect/forums/slps-stopped-processing 

We found nbstserv kept on terminating...
Nothing logged in nbstserv log folder

Long story short - we found that nblog.conf was corrupt and copied the file from a media server.

nbstserv (NetBackup Storage Lifecycle Manager service) could be started once nblog.conf was fixed. Duplications immediately started kicking in.

 

Mark_Solutions
Level 6
Partner Accredited Certified

Worth a look at this one too - interesting solution but obviously worked for them...

https://www-secure.symantec.com/connect/forums/netbackup-storage-lifecycle-management-service-not-st...