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NetBackup Supportability

Maddy777
Level 3

Working for a Client that requires the support for the following:
Have the ability to do Bare Metal restores of VMs and Physical machines
Have the ability to backup Operating Systems from Windows 2000 Server to Windows Server 2012
Have the ability to do “Brick Level” backups of Exchange and SharePoint

Current Backup solution runs on – NetBackup version 7.7.2. Latest release is known to be NetBackup 8.1.1.

Does the current version of Netbackup (v.7.7.2) support these requirements or is an upgrade recommended?

 

8 REPLIES 8

Laurence_Merry
Level 5

Right off the bat, you aren't going to get support for Windows 2000, it was end of life almost a decade ago and Veritas has long since stopped supporting such an old OS.

You need to provide versions of the applications you are asking about.

7.7.x - https://www.veritas.com/content/support/en_US/doc/NB_77_DBSCL

8.x.x - https://www.veritas.com/content/support/en_US/doc/NB_80_DBSCL

For BMR: https://www.veritas.com/content/support/en_US/doc/NB_70_8

Edit from the Exchange admin guide for V8.0 - https://www.veritas.com/content/support/en_US/doc/ka6j00000000AoYAAU

When a backup uses Granular Recovery Technology (GRT), users can restore individual items directly from any full database backup. This type of backup can serve both kinds of recovery situations.

List of Sharepoint Guides per NBU Version - https://www.veritas.com/support/en_US/article.DOC5332

NBU V8 Sharepoint Guide - https://www.veritas.com/content/support/en_US/doc/ka6j00000000AoiAAE

Marianne
Moderator
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You can find all NetBackup Compatibility lists over here:   https://www.veritas.com/support/en_US/article.000033647

Bare Metal Restore (BMR) for virtual environments is covered in this doc: 
Statement of Support for NetBackup 7.x and 8.x in a Virtual Environment:    http://www.veritas.com/docs/000006177 

Bare Metal Restore (BMR) for physical environments is covered in the Software Compatibility List (SCL) for each relevant version (see 1st URL above) 

As can be seen in the same SCLs, support for  Windows 2000 up to Windows 2013 is not possible.
The reason for that is because Microsoft dropped support for these versions.
A 3rd-party vendor cannot be expected to develop new software for unsupported OS versions. 
Veritas always works with OS vendors when new versions are developed and tested. 

Exchange and SharePoint support is covered in Application/Database Agent Compatibility List.
Veritas calls 'brick-level' GRT.

 

Thanks Marianne. I will revert with required information.

 

 Thanks Merry. I will revert with required information.
 

MarkyLee
Level 1

Have you tried

Marianne
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@MarkyLee wrote:

Have you tried


@MarkyLee

You may want to edit your post and complete your question?

Marianne,

It states the document is no longer available when I click the link for Statement of Support for NetBackup 7.x and 8.x in a Virtual Environment: http://www.veritas.com/docs/000006177 

Marianne
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@Maddy777

I have used the same URL this morning - it redirected me to the pdf doc:

https://www.veritas.com/content/support/en_US/doc/NB_70_80_VE

Hope this helps.