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NetBackup Volume Manager/Device Manager not starting on media server

grimnar
Not applicable
Accredited

HI,

I do have a problem on a media server (2008 R2). The services NetBackup device Manager and Volume Manager do not start.

As "error" i do have this in the windows event log viewer :

Failed to validate this host with the EMM server

Could not start the NetBackup Volume Manager service: La zone de données passée à un appel système est insuffisante. (122)

terminating - the operation requested has failed (163)

I've found only this KB but i've checked and everything is ok :

http://www.symantec.com/business/support/index?page=content&id=TECH70020

 

Any help would be apreciate:) thanks in advance ! 

Regards,

Grimnar

2 REPLIES 2

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi,

 

Does 'nbemmcmd -listhosts -verbose' from the media server work?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Tell us more please.

Is this a new media server that has never worked before?
Or existing media server that has worked fine before?

If new media server, have you confirmed forward and reverse name lookup between master and media server?
Port 1556 open in all directions?
Windows firewall disabled on master and media server?
Server entries on master and media server and services restarted?

If existing media server, confirm comms in all directions.
Check output of these commands from master server:
nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver