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NetBackup backup status partially successful

damrongpol
Level 4
Partner

Dear All,

I have error (Job backup status : partially succesful (1))

12/26/2015 21:04:25 - Error bpbrm (pid=162039) from client 10.0.0.0: ERR - Client for NFS service is either not installed or not running.

please provide solution and explain about the error.

Best Regards,

damrongpol s.

1 ACCEPTED SOLUTION

Accepted Solutions

damrongpol
Level 4
Partner

I open case about this issue ,veritas support recommand to upgrade NBU Appliance version 2.6.1.1 to 2.7.1

after It can backup this policy

 

Best Regards,

damrongpol s.

View solution in original post

10 REPLIES 10

mnolan
Level 6
Employee Accredited Certified

Well you added this to the appliance forum, but seems to be for just NetBackup in general and haven't told us what type of backup this is.


Even then, the mention of NFS means that this is a type of granular backup and a quick search of the error would lead to something like:

 

https://www.veritas.com/support/en_US/article.TECH164159

 

Which is a very specific issue.

 

More likey NFS was not configured correctly to work with the GRT backup.

 

Check if the following has been done:

https://www.veritas.com/support/en_US/article.TECH169294

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
I have moved this discussion to NetBackup forum. Please always give as much as possible info about the environment, type of backup, NBU version, OS and Database/Application versions, etc.

damrongpol
Level 4
Partner

Master Server/Media = NetBackup Appliance 2.6.1.1

This server is vmware
windows 2008 R2 std 64bit
as details include on this server
1. Active Directory
2. DNS
3. Fileshare
drive partition details
- drive C: Type :Basic disk
- Drive D: Type :Dynamic disk  > File Share
- Drive E: Type :Basic disk
- Drive F: Type :Basic disk
- Drive G: Type :Basic disk
- Drive Z: Type :Map drive from another site
policy type = ms-windows
backup selection= drive D,E,F,G

but this server install netbackup agent because before error partially sucessful ,
It has error backup failed error unexpected termination of clienct, media terminated by parent process, client process aborted(50)

 

Thank you and Best Regards,
damrongpol

 

mnolan
Level 6
Employee Accredited Certified
I thought you had " (Job backup status : partially succesful (1)) 12/26/2015 21:04:25 - Error bpbrm (pid=162039) from client 10.0.0.0: ERR - Client for NFS service is either not installed or not running." Instead this is a status 50? Check if bpbkar is faulting in your event viewer.

nbutech
Level 6
Accredited Certified

I believe now you are trying ot backup using MS-Windows policy type

 

Check the registry if path is present ... if not add the correct path and try

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VxMS]
"InstallDir64"="C:\\Program Files\\Common Files\\VERITAS\\VxMS\\"
"Logging"=dword:00000000
"OldInstallDir"="C:\\Program Files\\Common Files\\VERITAS\\VxMS\\ "

 

 

damrongpol
Level 4
Partner

Thank you for your response.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Please share the policy config for this client. On master : bppllist ( policy-name ) -L (Can we assume that you know how to get to command line on the Appliance master?) If this is MS-Windows policy and you want GRT backup for Active Directory, then please follow the steps in NBU Admin Guide 1.

damrongpol
Level 4
Partner

Thank you for your response

For the this case, I separate 2 policies

1. Backup type = vmware

-- > backup vmdk only

2. Backup type = ms-windows

It must be installed agent.

-- > backup GRT

 

Best Regards,

damrongpol s.

 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Does the above reply mean that your issue is now resolved?
That you have configured NFS and GRT correctly for this client?

If so, please mark mnolan's post as Solution.

damrongpol
Level 4
Partner

I open case about this issue ,veritas support recommand to upgrade NBU Appliance version 2.6.1.1 to 2.7.1

after It can backup this policy

 

Best Regards,

damrongpol s.