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NetBackup status code 2817: FlashBackup Windows policy restore error

Maialen_Zufiaur
Level 4

I'm trying to restore a Vmware backup made from Virtual Center in other platafor without Vcenter, directly to an ESX server.

Netbackup version 7.1.0.2

I have this error on Netbackup and in the log of VMutil:

11:59:27.545 [3808.3412] validateOverwrite: Validate datastore path - host = xvirtual01.lagunaro.local, dcpath = [PROD_11]WESX.
11:59:27.545 [3808.3412] validateOverwrite: bVmXdirExists = 1.
11:59:27.545 [3808.3412] find_vm_by_displayname: Looking for WESX
11:59:27.545 [3808.3412] dovSphereLogin: server xvirtual01.lagunaro.local already logged in
11:59:27.545 [3808.3412] vmwareLogger: RetrieveDcMorAndObjMorFromPath: SYM_VMC_ERROR:  FAILED_TO_GET_MOB

11:59:27.545 [3808.3412] vmwareLogger: GetObjDetails: SYM_VMC_ERROR:  FAILED_TO_GET_MOB

11:59:27.545 [3808.3412] find_vm_by_displayname: vmcGetObjDetails failed with status 18
11:59:27.546 [3808.3412] checkBackupRegEntry: looking registry for connecttimeout
11:59:27.546 [3808.3412] RegQueryValueEx failed with 2
11:59:27.546 [3808.3412] vSphereConnect: ConnectTimeout: 300 secs
11:59:27.546 [3808.3412] vSphereConnect: connecting to https://xvirtual01.lagunaro.local:443/sdk
11:59:27.549 [3808.3412] vmwareLogger: Logout: returned 0

11:59:27.550 [3808.3412] dovSphereDisconnect: disconnect for xvirtual01.lagunaro.local completed with flags 0 and status 0
11:59:27.556 [3808.3412] checkBackupRegEntry: looking registry for jobtimeout
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] checkBackupRegEntry: looking registry for poweroptimeout
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] checkBackupRegEntry: looking registry for snapshottimeout
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] checkBackupRegEntry: looking registry for registertimeout
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] checkBackupRegEntry: looking registry for browsetimeout
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: JobTimeout: 900 secs
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: PowerOpTimeout: 900 secs
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: SnapshotTimeout: 900 secs
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: RegisterTimeout: 180 secs
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: BrowseTimeout: 180 secs
11:59:27.557 [3808.3412] checkBackupRegEntry: looking registry for vmcloglevel
11:59:27.557 [3808.3412] RegQueryValueEx failed with 2
11:59:27.557 [3808.3412] SetTimeoutsAndLogging: vmcloglevel=0
11:59:27.565 [3808.3412] vmwareLogger: Login: key            = 52d6cc2e-9c70-2dd8-7d41-9f4bf2b7e31d

11:59:27.567 [3808.3412] vmwareLogger: Logout: returned 0

11:59:27.568 [3808.3412] <2> cmn_test_VM_cred: Verified credentials with VIX API
11:59:27.589 [3808.3412] vm_test_restore: Done Saved XML to C:\Users\ADMINI~1\AppData\Local\Temp\VMutl-03808337248761018412000000000-a03412
11:59:27.591 [3808.3412] <2> bpVMutil main: EXIT STATUS 0: the requested operation was successfully completed

This error appears in the Prerecovery check, it pass correctly but then the restore starts and abort in one second

2 REPLIES 2

ktandel
Level 4
Partner Accredited Certified

Hi,

  To restore vmdk file on ESX server, please find attached procedure for your reference.

 

vedara
Level 4

Please let me know the below things-

Which NBU version is running on the VCB host ?

Vcenter version ?

ESX version ?

 

 

 

Regards
Vinod Kumar Edara