NetBackup status code: 5402

[Hamza_H]

Hello everyone,

can anyone help me out this code? 5402,

i've done this :

Confirm that the credentials are properly set. On Windows, you may need to replace a process level token. First, select start>Control Panel>Administrative Tools>Local Security Policy. Then expand Local Policies in the left pane, click User Rights Assignment, and double-click Replace a process level token in the right pane. Add the user you want to run the client policies as. Restart the server for this right to take effect.

but still the same problem..

anyone?please?

Best regtards.

[Marianne]

Please start at the beginning.

Which type of database?

Where and when do you see this error?

The NBU Status Code says this:

Message: OS Authentication error - Could not connect to the database. Please check the OS credentials
Explanation: A connection to the database cannot be established using the operating system credentials provided.

[Hamza_H]

SQL database*

didn't quit understand your question " Where and when do you see this error?"

[Marianne]

I don't know how else to ask.

Where do you see status code 5402? (Activity Monitor; on SQL server, etc... etc)

When do you see status code 5402 (doing what?)

Have you followed steps in NetBackup for Microsoft SQL Server Administrator's Guide  to change NBU Client Service and Legacy Client service logon accounts?

Please start from the beginning and tell us which steps you have followed to configure SQL backups.