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NetBackup upgrade from 6.5 to 6.5.6 failed

ameiji
Level 3

Hello,

I'm trying to upgrade client netbackup software on Solaris 10 (11/06 s10s_u3wos_10 SPARC)
and getting this error:


...
usr/openv/lib/libvxulST.so.1_new /usr/openv/lib/libvxulST.so.1
+ cp /usr/openv/lib/libvxulST.so.1 /usr/openv/lib/libvxulST.so.1_new

Saving pre-existing binaries.
Client tarball creation complete.
Saved client binaries successfully.
JRE tarball creation complete.

Tar returned 1.
See /usr/openv/pack/pack.history for more details.
Error saving JRE binaries. !!
Error saving binaries. !!
Unable to save pre-existing binaries.
See /usr/openv/pack/pack.history for more details.
Save for /tmp/6.5.6/VrtsNB_CLT_6.5.6.Solaris.tar.Z failed
Pack NB_CLT_6.5.6 install incomplete.
------------------------------------------------
Installation of pack NB_CLT_6.5.6 FAILED
------------------------------------------------
Exiting NB_update.install
 

#cat /usr/openv/pack/pack.history

...
Saved client binaries successfully.
JRE tarball creation complete.
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory
Tar returned 1.
Error saving JRE binaries. !!
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory
/bin/tar cf /usr/openv/pack/NB_CLT_6.5.6/save/pre_NB_CLT_6.5.6.090910_152209.tar
 -I /tmp/NB_update.install.tarlist.4097
Error saving binaries. !!
Unable to save pre-existing binaries.
Save for /tmp/6.5.6/VrtsNB_CLT_6.5.6.Solaris.tar.Z failed
Pack NB_CLT_6.5.6 install incomplete.
Installation of pack NB_CLT_6.5.6 FAILED


Are there any prerequisites for 6.5.6 upgrade that I missed?


1 ACCEPTED SOLUTION

Accepted Solutions

ameiji
Level 3

Thanks for your response. I've seen this workaround before and it didn't help in my case.
I've reinstalled base 6.5 version from scratch using original media kit which solved the problem. ;)
Thanks and good luck everybody.

View solution in original post

3 REPLIES 3

Andy_Welburn
Level 6

tar: jre: No such file or directory when installing 6.5.4
http://seer.entsupport.symantec.com/docs/329242.htm

Details:
ISSUE:

VrtsNB_Clt_6.5.4_Solaris.tar.Z failed:Receiving error when installing MP4 for solaris 10 sparc


ERROR :
The installation logs was showing the following :

Saved client binaries successfully.
JRE tarball creation complete.
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory
Tar returned 1.
Error saving JRE binaries. !!
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory <--------- It is showing that "jre" file is not available to TAR and so is exiting with Exit code 1 (failed to open input file).


DIAGNOSTIC :
- Check the size of the packages he downloaded to check if any possibility of corruption.

- The location of "jre" from the NB_update.install script.

# cat NB_update.install
<snip>
1351 cd /usr/openv/java <---------- the script is changing it's location to /usr/openv/java, where it searches for "jre" directory.
1352 ${ECHO} "${TAR} ${Tar_c_Options} ${JTZ} jre" >> ${TMPLOG} 2>> ${TMPLOG}
</snip>



CAUSE:
- The possible cause for unavailabilty of "jre" binaries under /usr/openv/java could be due to the OS was preinstalled with java runtime package outside NBU.



SOLUTION:
- Created a blank "jre" under /usr/openv/java/ directory, which made the installation to complete successfully.

ameiji
Level 3

Thanks for your response. I've seen this workaround before and it didn't help in my case.
I've reinstalled base 6.5 version from scratch using original media kit which solved the problem. ;)
Thanks and good luck everybody.

Andy_Welburn
Level 6
Have marked your post as solution.