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Netbackup 6.5 BMR restore does not boot

Patricko0317
Level 3

I am new to BMR.  After successfully running a Bare Metal Restore of a server, the server does not boot with a bad boot file.  I have recreated the boot image on CD and tried again.  Same result.  This is a Solaris 10 Master, media, boot servers and client
3 REPLIES 3

mandar_khanolka
Level 6
Employee

Is it sparc or x64? which version of NBU+BMR you are using.

Thanks.
-Mandar

Patricko0317
Level 3

It is Solaris 10 Sparc and Netbackup and BMR 6.5.

mandar_khanolka
Level 6
Employee

Is it sparc 10 update 6 or greater?
We will need bmr restore logs and client config details to debug this problem.
Please raise a service request with symantec for this problem. And provide below details:
1. On BMR master server, you will find restore log generated in dir /usr/openv/netbackup/logs/bmrrst/*.log
    To get this log generated you need to do bmr prepare to restore step with logging enabled and then boot client for restore till it fails.
2. fire below query on bmr master server to get bmr client config details.
    - usr/openv/netbackup/bin/bmrs -o list -r config
     check ID here for your client config for which you are doing prepare to restore
   - usr/openv/netbackup/bin/bmrs -o querytree -r database -table config -id <ID> -gui > cl_config.xml
Attach these stuff with the SR which will help to debug the problem quickly.