cancel
Showing results for 
Search instead for 
Did you mean: 

Netbackup 7.0.1 - client-side deduplication failure

alazanowski
Level 5

 

Oct 25, 2010 10:45:11 AM - estimated 0 kbytes needed
Oct 25, 2010 10:45:12 AM - started process bpbrm (pid=5612)
Oct 25, 2010 10:47:01 AM - Error bpbrm (pid=5612) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
Oct 25, 2010 10:47:01 AM - Error bpbrm (pid=5612) sts_get_server_prop_byname failed: error 2060057 - retrying
Oct 25, 2010 10:48:09 AM - Error bpbrm (pid=5612) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
Oct 25, 2010 10:48:09 AM - Error bpbrm (pid=5612) sts_get_server_prop_byname failed: error 2060057 - retrying
Oct 25, 2010 10:49:17 AM - Error bpbrm (pid=5612) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
Oct 25, 2010 10:49:17 AM - Error bpbrm (pid=5612) sts_get_server_prop_byname failed: error 2060057 - retrying
Oct 25, 2010 10:50:25 AM - Error bpbrm (pid=5612) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
Oct 25, 2010 10:50:25 AM - Error bpbrm (pid=5612) sts_get_server_prop_byname failed: error 2060057 - retrying
Oct 25, 2010 10:51:32 AM - Error bpbrm (pid=5612) [ERROR][proxy_get_server_prop_byname_v8]CORBA::SystemException is caught in proxy_get_server_prop_byname_v8, minor = 1330446338, status = 1
Oct 25, 2010 10:51:33 AM - Error bpbrm (pid=5612) sts_get_server_prop_byname failed: error 2060057 
Oct 25, 2010 10:51:33 AM - Critical bpbrm (pid=5612) Client Direct plugin not available (2060057)
Oct 25, 2010 10:51:46 AM - end writing
media open error  (83)
 
 
Hi everyone,
 
I've been getting this error on a couple of clients out in our remote locations. They are 7.0.1 clients on XP, and forcing the client-side deduplication. I have hosts entries in the system to guarantee lookup. Master and Media Server deduplication pool are on Windows 2008 R2. I have other clients who are working just fine, but these haven't worked yet.
 
Any ideas before i go to support? I've seen some others on the forums having similar issues but no resolution that seems to apply to my case. Thanks.
 
Austin Lazanowski
3 REPLIES 3

Andreas_Holmstr
Level 4
Partner

Hi Austin

I have seen the same issue in several NetBackup environments and have not been able to solve this on my own. I opened a case so I hope the support will find a solutions soon. I have also see status 13 when using client side dedup have you seen that problem in your environment?

Kind Regards

Andreas

AAlmroth
Level 6
Partner Accredited

Perhaps far-fetched, but are those 64-bit? Looking at the compatibility list, only 32-bit Windows XP is supported. The log entries would suggest that the necessary DLLs are not available, so perhaps a 64-bit workstation/laptop?

 

/A

alazanowski
Level 5

These are not 64-bit, still 32-bit. I'm also getting a couple of error code 87s and some systems continue going into incomplete and retrying with error code 14's after writing for awhile. It also seems to happen with those who have hundreds of small files on their system which seems unusual but could cause a delay if it was attempting to conjoin and segment. 

 

I haven't received any notification back from symantec on the case yet after they gathered logs; been a couple of weeks now so it'll be interesting if they find an issue in code.

 

Thanks,

Austin