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Netbackup 7.1.0.3 client crashes trying to run Backup, Archive and Restore GUI

Tim_Summerfield
Level 2

Hi All

Master / Media Server - Netbackup 7.1.0.3

 

Issue with client....  7.1.0.3  (also issue seen in 7.1) -  O/S Windows 2008 SP1

Client has Microsoft SQL 2008 installed.

 

Hi All

I have a DB server 64bit to which I've installed the client.

Install the 7.1 client - can connect to it from the Master / Media

Update to 7.1.0.3 - can connect to it from the Master / Media server.

Directly after install - I can open the Backup / Archive and Restore GUI on the client.

I have anthoer server with exclusions that I will to apply to all - so I open up both 2008 clients and apply all exclusions.

After applying them I then go to the client and try to run  - Backup / Archive and Restore GUI.

I have rebooted the client - still the same issue

 

Popup says - NEtbackup has stopped woking - straight away.

Eventvwr -

Faulting application name: nbwin.exe, version: 7.1.2011.1207, time stamp: 0x4ee0081e

Faulting module name: MSVCR80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b4dd

Exception code: 0xc000000d

Fault offset: 0x00000000000365cc

Faulting process id: 0x15fc

Faulting application start time: 0x01ccfaed24f95c15

Faulting application path: D:\Program Files\Veritas\NetBackup\bin\nbwin.exe

Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll

Report Id: 62b69095-66e0-11e1-8777-002264f60c82 

EVENT 1000

 

Anyone else see this - the GUI will not run.

 

 

 

 

 

1 REPLY 1

Mark_Solutions
Level 6
Partner Accredited Certified

Is it just exclusions you have set?

Do you have UAC enabled? Does Run As Administrator allow it to open?

Anti-Virus?