11-04-2012 07:55 PM
Hi,
We have upgraded to a new Solaris 10 T4 master server yesterday and we have upgraded Netbackup from 6.5.4 to 7.5.0.4 on the same box.
Now we are facing an issue wherein all the San Media server are facing intermittent corba communication issues wherein backups fail with status 195.
We are not facing any issues on the lan clients.
We have logged a case with technical support which is currently in progress however there is no resolution yet in sight.
Kindly suggest.
11-04-2012 08:23 PM
11-04-2012 08:37 PM
Hi Yashuhisa
We replace the existing Master V440 solaris 10 with a new T4 Master Server.
We installed 6.5.4 and performed a catalog recovery on the new T4 Master.
Tested Lan client backups and found no issues.
When we tested San Media server backups it failed with Status 195.
Tried vmoprcmd from Master Server to San media server and got Corba communication errors intermittently.
The only change between the old master and new master is Network Teaming was not present on the old master while the new master we have incorporated teaming.
Please suggest
11-04-2012 10:52 PM
You mention you started with NetBackup v6.5.4 on your new hardware; did you test SAN Media server backups after the initial catalog recovery? Did they work or have they started breaking after the Master Server upgrade to v7.5.0.4?
11-05-2012 12:05 AM
Tried vmoprcmd from Master Server to San media server and got Corba communication errors intermittently.
intermittently? Not always got failed?
Please check network communication between master server and SAN media server without NetBackup. Try telnet, ftp, ssh or so and observe if any error or significant perforamce degration occurs.
11-05-2012 12:16 AM
11-05-2012 12:22 AM
Tried all above commands and found no errors
11-05-2012 12:53 AM
please post output of commands, Sammeer.
11-05-2012 01:23 AM
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2012.11.05 14:47:12 =~=~=~=~=~=~=~=~=~=~=~=
clear
# clear
# bpps -x
NB Processes
------------
root 2330 1 0 12:55:53 ? 0:01 /usr/openv/netbackup/bin/bpcd -standalone
root 2415 1 0 12:56:01 ? 0:02 /usr/openv/netbackup/bin/nbaudit
root 2581 1 0 12:56:10 ? 1:20 /usr/openv/netbackup/bin/nbjm
root 2289 1 0 12:55:53 ? 0:02 /usr/openv/netbackup/bin/vnetd -standalone
root 2591 2581 0 12:56:11 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root 2546 1 0 12:56:05 ? 7:09 /usr/openv/netbackup/bin/nbemm
root 2411 1 0 12:55:59 ? 0:59 /usr/openv/netbackup/bin/nbevtmgr
root 2398 1 0 12:55:57 ? 6:04 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/
root 2588 1 0 12:56:11 ? 0:10 /usr/openv/netbackup/bin/nbpem
root 2550 1 0 12:56:06 ? 1:22 /usr/openv/netbackup/bin/nbrb
root 2586 2584 0 12:56:10 ? 0:07 /usr/openv/netbackup/bin/bpjobd
root 2566 1 0 12:56:09 ? 0:02 /usr/openv/netbackup/bin/bprd
root 2594 1 0 12:56:11 ? 0:03 /usr/openv/netbackup/bin/nbstserv
root 2584 1 0 12:56:10 ? 0:01 /usr/openv/netbackup/bin/bpdbm
root 2572 1 0 12:56:09 ? 0:03 /usr/openv/netbackup/bin/bpcompatd
root 2626 1 0 12:56:16 ? 0:01 /usr/openv/netbackup/bin/nbars
root 2623 1 0 12:56:15 ? 0:25 /usr/openv/netbackup/bin/nbsl
root 2649 1 0 12:56:17 ? 0:00 /usr/openv/netbackup/bin/nbvault
root 2599 1 0 12:56:12 ? 0:03 /usr/openv/netbackup/bin/nbim
root 2602 1 0 12:56:13 ? 0:05 /usr/openv/netbackup/bin/nbrmms
root 11831 11736 0 13:08:34 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 2652 1 0 12:56:17 ? 0:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root 2660 1 0 12:56:18 ? 0:01 /usr/openv/netbackup/bin/nbsvcmon
root 2670 2588 0 12:56:18 ? 0:04 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 11860 2623 0 13:09:05 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -PolicyManager-3.ior
root 12404 12400 0 13:13:22 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 6275 1 0 12:57:07 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 12402 12400 0 13:13:20 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 21575 2623 0 14:43:28 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -StorageService-5.io
root 12400 1 0 13:13:19 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 7287 6275 0 12:57:57 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 12565 12564 0 13:15:14 ? 0:03 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -PolicyManager-4.ior.mgr -pr
root 11861 11860 0 13:09:05 ? 0:03 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -PolicyManager-3.ior.mgr -pr
root 14849 1 0 13:31:15 ? 0:00 bpbrm -backup -S SF440 -c DRDWMSOFF -ct 0 -ru root -cl BCP_MD_W_DRDWMSOFF -sche
root 21502 14660 0 14:43:04 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 11863 2623 0 13:09:05 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -StorageService-3.io
root 15891 15824 0 13:41:45 ? 1:47 bptm -pid 15800 -den 20 -rt 8 -rn 1 -cj 5 -mpx 5 -reqid -1352100903 -jm -brm -p
root 21573 21572 0 14:43:28 ? 0:03 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -PolicyManager-5.ior.mgr -pr
root 14854 14849 0 13:31:18 ? 0:09 bptm -w -c DRDWMSOFF -den 20 -rt 8 -rn 1 -stunit SF440-hcart3-robot-tld-1 -cl B
root 12744 2588 0 13:16:20 ? 0:01 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup
root 14664 14660 0 13:29:17 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 14662 14660 0 13:29:15 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 15824 1 0 13:41:14 ? 0:08 bptm -pid 15800 -den 20 -rt 8 -rn 1 -cj 5 -mpx 5 -reqid -1352100903 -jm -brm -p
root 11744 11736 0 13:07:51 ? 0:01 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 11736 1 0 13:07:48 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 21577 21575 0 14:43:28 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -StorageService-5.ior.mgr -p
root 11741 11736 0 13:07:48 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1
root 12564 2623 0 13:15:14 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -PolicyManager-4.ior
root 11865 11863 0 13:09:05 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -StorageService-3.ior.mgr -p
root 15578 1 0 13:37:45 ? 0:01 bpbrm -backup -S SF440 -c vldb02 -ct 13 -ru root -cl BCP_D_vldb02 -sched D_vldb
root 15583 1 0 13:37:46 ? 0:10 bptm -pid 15578 -den 20 -rt 8 -rn 1 -cj 5 -mpx 5 -reqid -1352100902 -jm -brm -p
root 20751 20749 0 14:35:25 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc dpcbcp -1 -1 C /usr/openv/java/auth.conf
root 20749 1 0 14:35:25 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc dpcbcp -1 -1 C /usr/openv/java/auth.conf
root 14856 14854 0 13:31:19 ? 1:30 bptm -w -c DRDWMSOFF -den 20 -rt 8 -rn 1 -stunit SF440-hcart3-robot-tld-1 -cl B
root 15586 15578 0 13:37:47 ? 0:00 bpbrm -backup -S SF440 -c vldb02 -ct 13 -ru root -cl BCP_D_vldb02 -sched D_vldb
root 15585 15583 0 13:37:47 ? 1:28 bptm -pid 15578 -den 20 -rt 8 -rn 1 -cj 5 -mpx 5 -reqid -1352100902 -jm -brm -p
root 15800 1 0 13:40:51 ? 0:01 bpbrm -backup -S SF440 -c INFORAPP -ct 13 -ru root -cl BCP_D_INFORAPP -sched D_
root 14660 1 0 13:29:15 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 15892 15800 0 13:41:45 ? 0:00 bpbrm -backup -S SF440 -c INFORAPP -ct 13 -ru root -cl BCP_D_INFORAPP -sched D_
root 21506 14660 0 14:43:14 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc nbhelp -1 -1 C /usr/openv/java/auth.conf
root 21572 2623 0 14:43:28 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib -mgrIORFile -PolicyManager-5.ior
MM Processes
------------
root 2556 1 0 12:56:07 ? 0:01 /usr/openv/volmgr/bin/ltid
root 2562 1 0 12:56:08 ? 0:01 vmd -v
root 7224 2556 0 12:57:45 ? 0:00 avrd -v
root 7244 1 0 12:57:46 ? 0:01 tldcd -v
root 7221 2556 0 12:57:43 ? 0:00 tldd -v
root 21879 21878 0 14:44:17 ? 0:00 /usr/openv/volmgr/bin/vmoprcmd -h HBFCDRODGBKPDB1 -extall
Shared Symantec Processes
-------------------------
root 2261 1 0 12:55:48 ? 0:03 /opt/VRTSpbx/bin/pbx_exchange
# bpclntcmd -self
yp_get_default_domain failed: (6) internal yp server or client error
NIS does not seem to be running: (1) args to yp function are bad
gethostname() returned: SF440
host SF440: SF440 at 10.225.4.44
aliases: SF440 10.225.4.44
getfqdn(SF440) returned: sf440.com
# bpclntcmd -self pn
expecting response from server SF440
SF440 SF440 10.225.4.44 43229
# bpclntcmd -pn\\\
#
# grep
11-05-2012 02:05 AM
Try nbdna and/or bptestnetconn to test network connectivity.
11-05-2012 11:31 AM
Hi Marianne
We have backline Engg with us who have found there are servers which are flooding the master server with pings.
We have found there are four servers which are causing this scenario and they no longer exist in netbackup configuration. We do not have access to these servers hence would like to know how to block these from pinging the netbackup master.
Regards
01-14-2013 12:40 PM
i think the network guys can help you here. they can perhaps block connection or may be you can use the OS firewall setting to block request from those servers