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Netbackup 7.5.0.6 client & Windows Server 2012R2

casperello
Level 2

I need to install Netbackup client on Windows Server 2012R2 file server failover cluster.

When I try to start the installation using the NB_7.5.0.6.winnt.x64.Client.Win2012, a popup alert notify that the UAC is enabled on host, but the UAC are currently disable:

01.PNG

 

02.PNG

Why this alert appears?

On passive node, I continued the installation ignoring the alert. The installation is completed successfully but the process takes over 35 minutes.

Looking at the log file, some time as needed when the process try to install service:

 

03-26-2014,17:06:55 : Action 17:06:55: PublishFeatures. Publishing product features
03-26-2014,17:06:55 : Feature: MergeModules_Client_AMD64
03-26-2014,17:06:55 : Feature: Client_AMD64
03-26-2014,17:06:55 : Action 17:06:55: PublishProduct. Publishing product information
03-26-2014,17:06:55 : Action 17:06:55: InstallServices. Installing services
03-26-2014,17:32:51 : Action 17:32:51: CreateODBCDriver.

03-26-2014,17:32:51 : Action 17:32:51: rollbackPBX.B2D5B6C9_4698_42F7_AC9D_955789A69556. Rolling back VxPBX install
03-26-2014,17:32:51 : Action 17:32:51: CreatePBXScripts.B2D5B6C9_4698_42F7_AC9D_955789A69556.
03-26-2014,17:32:51 : Action 17:32:51: CreatePBXService.B2D5B6C9_4698_42F7_AC9D_955789A69556. Creating VxPBX service entry
03-26-2014,17:36:13 : Action 17:36:12: Deferred_CorrectServiceAccountCreds. Updating NetBackup service accounts

Anyone had the same behavior?

Thanks in advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions

RLeon
Moderator
Moderator
   VIP   

Unlike previous Windows versions, UAC in Windows Server 2012 cannot be truely disabled using the GUI, hence why the alert.

Some registry editing and a reboot is needed:
http://social.technet.microsoft.com/wiki/contents/articles/13953.windows-server-2012-deactivating-uac.aspx

 

It should be fine without the registry edit if you run the installer as an administrator.
Backups are running fine over here. If you did not run install as admin, try doing it to see if it completes in less time. It takes around 10 minutes on some of our 2012 hosts.

View solution in original post

5 REPLIES 5

sksujeet
Level 6
Partner Accredited Certified

Once UAC is disabled you have to reboot the sever. Make sure you run the setup as administrator and you are not running the master server setup as you can't make this master with 7.5.0.6

7.5.0.6 version of netbackup only supports windows 2012 as CLIENTS

 

 

RLeon
Moderator
Moderator
   VIP   

Unlike previous Windows versions, UAC in Windows Server 2012 cannot be truely disabled using the GUI, hence why the alert.

Some registry editing and a reboot is needed:
http://social.technet.microsoft.com/wiki/contents/articles/13953.windows-server-2012-deactivating-uac.aspx

 

It should be fine without the registry edit if you run the installer as an administrator.
Backups are running fine over here. If you did not run install as admin, try doing it to see if it completes in less time. It takes around 10 minutes on some of our 2012 hosts.

casperello
Level 2

Hi Sazz,

the UAC was already disabled; I've tryed to reboot the server and run the setup as administrator, but the warning still appears.

I'm using the NB_7.5.0.6.winnt.x64.Client.Win2012.

Thanks in advance.

casperello
Level 2

The warning on UAC disappears by disable it in registry and rebooting, but the installation process still requires more than 30 min:

03-27-2014,10:44:44 : Action 10:44:44: PublishProduct. Publishing product information
03-27-2014,10:44:44 : Action 10:44:44: InstallServices. Installing services
03-27-2014,11:10:39 : Action 11:10:39: CreateODBCDriver.

03-27-2014,11:10:39 : Action 11:10:39: rollbackPBX.B2D5B6C9_4698_42F7_AC9D_955789A69556. Rolling back VxPBX install
03-27-2014,11:10:39 : Action 11:10:39: CreatePBXScripts.B2D5B6C9_4698_42F7_AC9D_955789A69556.
03-27-2014,11:10:39 : Action 11:10:39: CreatePBXService.B2D5B6C9_4698_42F7_AC9D_955789A69556. Creating VxPBX service entry
03-27-2014,11:14:01 : Action 11:14:01: Deferred_CorrectServiceAccountCreds. Updating NetBackup service accounts

Thanks to all...

Moved:

sdo
Moderator
Moderator
Partner    VIP    Certified