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Netbackup 7.6.0.3 unable start SLP-duplication job

YP75
Level 3

Dear Team,


I am facing the issue for unable to start SLP (Duplication) backup since last 15 days.


Version : Netbackup 7.6.0.3


OS: Windows 2008 R2


No any Tape drive or library in infra.


All is Pure Disk configured.

 

Find the below details:


1.Primary backup successfully completed.


2.Primary backupid showing the in queued by using command “nbstlutil stlilist -image_incomplete –U”

 

3.SLP job not started and not showing any related job in Activity Monitor.

 

4.SLP pending job also unable to delete or cancle.

 

5.Normal bakcup job is working fine.

 

6.Veritas Technician collected some logs, but not found any error.


7.As per Technician we already upgrade netbackup version from 7.6.0.1 to 7.6.0.3

 

8.Veritas technician also escalate this case to back-line.  They collected the required logs, but still not root cause found.

 

I attached logs for (admin, dbaccess, emm, nbemm, nbjm, nbstsrv)


Regards,


Yogesh Patil

3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
I have moved this discussion to NetBackup forum as this is not related to dedicated PureDisk product.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Can you verify that nbstsrv is actually running? I experienced a similar issue some time ago when a customer's disk filled up and caused nblog.conf corruption. When file was copied from a media server and NBU restarted, all started working fine again.

Sadiya
Level 2

What is the value of DISK RESOURCE MULTIPLIER?

Host properties-> Master server-> Double click on master server name->SLP parameters