Netbackup 7.7.3 Policies workign slow

[traghav86]

Good day

i am running netbackup 7.7.3 on windows 202 R2 with 32gbRAM and 8 core processor.

i got very very slow and error 195 when i change or add anything on Policies specially i cant change policies as its comes with error 195 or its show loading forever.

this is only with policies.

[PrabodhKulkarni]

Are you facing this issue after NBU upgrade.

If  yes then opening the case with veritas will be the wise step.

[traghav86]

Hi

this is new installation but on VM with 32GB RAM and 16Processors. and i have done all these below settings but still its very slow

1. Ensure that all machines are added to Admin console in Master / Host Properties/ Servers/ Additional Servers 2. Deploy NBU Certificates to all Master, Media servers and Clients as well as Admin Console machines from Master server using command - - > C:\Program Files\Veritas\NetBackup\bin\admincmd/bpnbaz –ProvisionCert [host_name|-AllMediaServers|-AllClients]

[PrabodhKulkarni]

Can you check below two things

1) utilization of RAM and CPU

2) Follow the below link to check the NBU database consistency.

https://www.veritas.com/support/en_US/article.TECH126758.html

[traghav86]

if i disbaled VLANS except the primary working fine.

Please advise how can i fix this as i got morethan 10Vlans configured on Master server.

[Marianne]

Why do you need 'more than 10 VLANs'?

Is each IP address linked to different hostnames? 
And SERVER entries for each hostname? 
Comms working 100% fine on all VLANs?
What does 'bpclntcmd -self' show on the master with all the VLANs enabled?

Do you have PREFERRED_NETWORK entries configured for each of the VLANs?

[Marianne]

Just wondering - is this issue related to this post of 2 months ago?

https://vox.veritas.com/t5/NetBackup/java-773/m-p/814337 

You never replied to attempts to help.... 

[traghav86]

unfortunately unable to that thread .

can you advise how can we fix this,

[Marianne]

Sorry, VOX does not like it when a space is accidentally copied with the URL...

https://vox.veritas.com/t5/NetBackup/java-773/m-p/814337

[traghav86]

Hi Marianne

This is something else, i can wait for other folks to reply on this

[Marianne]

Not much reply from 'other folks' ......

Now that you know that the issue is with VLANs, you may want to have a llok the questions that I have asked over here? https://vox.veritas.com/t5/NetBackup/Netbackup-7-7-3-Policies-workign-slow/m-p/817204#M220166