Hi all.
im getting the following error:
"Unable to obtain the device list from the Enterprise Media Manager server. unable to obtain connect to the EMM server (77)"
It is a single Master server (Win 2008 Ent X64) with EMM on it and with 4 media servers, (2 X Win 2008 Ent x64, 1 X linux, 1 X solaris)
Getting the following in the event viewer.
"Faulting application name: nbemm.exe, version: 7.0.2010.707, time stamp: 0x4c358660
Faulting module name: libnbbase.dll, version: 7.0.2010.707, time stamp: 0x4c356b69
Exception code: 0x80000003
Fault offset: 0x0000000000020e51
Faulting process id: 0x2178
Faulting application start time: 0x01cbc8471c8f01bc
Faulting application path: C:\Program Files\Veritas\NetBackup\bin\nbemm.exe
Faulting module path: C:\Program Files\Veritas\NetBackup\bin\libnbbase.dll
Report Id: 0f6fface-343b-11e0-bd32-e61f13586293"
"
which is followed by the following
"
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: nbemm.exe
P2: 7.0.2010.707
P3: 4c358660
P4: libnbbase.dll
P5: 7.0.2010.707
P6: 4c356b69
P7: 80000003
P8: 0000000000020e51
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_nbemm.exe_818b5eaf692661d372114060c1c6dcafe2af74b9_227a5792
Analysis symbol:
Rechecking for solution: 0
Report Id: 0f6fface-343b-11e0-bd32-e61f13586293
Report Status: 4
"
I did already check
1) disk space on the server that the EMM resides on,
2) Checked that all media servers are listed in the server host properties,
3) All servers can ping all other servers,
4) Disabled antivirus on the server
5) Checked in the registry and the master server is listed at the top on the server list
6) Reinstalled the 7.0.2 Patch
Im fairly new to Netbackup and have spent the last couple of days on the web looking for solutions adn found nothing.
Any one got an idea?
