06-13-2019 04:51 AM - edited 06-13-2019 04:52 AM
Hi all
Periodically, the following problem occurs. Client behavior is not stable:
1) the backup procedure can be performed successfully;
2) connection may be lost. If the backup fails, an error occurs: 13 thursday 2019 10:43:48 - Error bpbrm (pid=5492) bpcd on portaldb3 exited with status 23: socket read failed
13 thursday 2019 10:49:00 - Error bpbrm (pid=5492) [PROXY] Connecting host: hostname.xxx.xxx.xxx.xx
13 thursday 2019 10:49:00 - Error bpbrm (pid=5492) [PROXY] ConnectionId: {966DFD25-E871-4834-8298-6208E0E6130A}:OUTBOUND
Full log in attachment ...
Netbackup Client is restored after restarting the server.
nbcertcmd –listcertdetails - ok
nbcertcmd –listCAcertdetails - ok
Netbackup Client Suse Linux Enterprise Server 11
Please help in troubleshooting
Andrii
Solved! Go to Solution.
06-13-2019 09:19 AM
Can you please check if the connection between the media server to and from the client is ok or not.
Try to ping to and from the media server to/from client with higher number of packets and see any packet drop exists.
06-13-2019 04:58 AM
bptestbpcd log in attachment ...
06-13-2019 05:08 AM
Do you have bpcd log on the client?
06-13-2019 09:19 AM
Can you please check if the connection between the media server to and from the client is ok or not.
Try to ping to and from the media server to/from client with higher number of packets and see any packet drop exists.