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Netbackup BMR showing "could not get network adapters" error

Mr__Saz
Level 3
Partner Accredited

Hello,

 

I am working with a netbackup 7.5.0.6 on a windows server 2008.

 

My problem is:

When i try to restore a machine, I previouslly backedup using BRM enabled, with a boot media (i am using an USB flash drive) the error could not get network adapters is allways showing when BMR tries to start the network services, eventhough i have already installed the right drivers on the boot server and the SRT was created with a previous "prepare to restore" operation.

 

Could some one help me?

 

Regards

Ricardo Rodrigues

1 ACCEPTED SOLUTION

Accepted Solutions

Mr__Saz
Level 3
Partner Accredited

I was able to fix the problem myself.

The driver i was using did not support winpe.

I  downloaded a new driver and the process worked correctly.

Regards,

Mr. Saz

View solution in original post

2 REPLIES 2

Mr__Saz
Level 3
Partner Accredited

I was able to fix the problem myself.

The driver i was using did not support winpe.

I  downloaded a new driver and the process worked correctly.

Regards,

Mr. Saz

View solution in original post

Jaime_Vazquez
Level 6
Employee

This TECH article is very useful when dealing with Windows device drivers and BMR:

 

Windows Device Driver Requirements for Bare Metal Restore (BMR) 
http://www.symantec.com/docs/TECH181674

It has been updated to cover NBU 7.6 releases, which makes use of a new WinPE image.