02-07-2014 06:31 AM
You guys have got the same error below?
I'm trying to install the client 7.1 on a server and this appeared the following message:
Installing PBX...
Please wait while installation is in progress...
ERROR: Could not install VRTSpbx package
Please see installation log for more details
Installation log located here: /var/tmp/installpbx-21342-020714122819.log
Installing PBX was unsuccessful.
Aborting ...
A failure was detected running /backup/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6/cp_to_client r-netbkp riachu_dbhr /tmp/install_trace.21130
File /usr/openv/tmp/install_trace.21130 contains a trace of this install.
That file can be deleted after you are sure the install was successful.
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uname -a
Linux riachu_dbhr 2.6.18.8-xen #3 SMP Fri Apr 3 23:24:12 BRT 2009 x86_64 x86_64 x86_64 GNU/Linux
tks
Solved! Go to Solution.
02-07-2014 07:13 AM
Please show us contents of both installation logs:
/var/tmp/installpbx-21342-020714122819.log
/usr/openv/tmp/install_trace.21130
A common problem seems that DBA's assign port 1556 to Oracle listener which will prevent PBX installation and/or startup.
Symantec has registered port 1556 for PBX use. If this is your problem, DBA(s) will have to change Listener port.
02-07-2014 06:41 AM
so what are contents of file? /var/tmp/installpbx-21342-020714122819.log
02-07-2014 07:13 AM
Please show us contents of both installation logs:
/var/tmp/installpbx-21342-020714122819.log
/usr/openv/tmp/install_trace.21130
A common problem seems that DBA's assign port 1556 to Oracle listener which will prevent PBX installation and/or startup.
Symantec has registered port 1556 for PBX use. If this is your problem, DBA(s) will have to change Listener port.