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Netbackup Client Service is set for automatic but keeps ending

DoubleP
Level 5

Nov 12, 2017 2:21:13 AM - Info bpbrm (pid=4656) connect failed STATUS (18) CONNECT_FAILED
Nov 12, 2017 2:21:13 AM - Info bpbrm (pid=4656)     status: FAILED, (43) CONNECT_RESET; system: (104) Connection reset by peer; FROM 0.0.0.0 TO {client} {IP} bpcd VIA pbx
Nov 12, 2017 2:21:13 AM - Info bpbrm (pid=4656)     status: FAILED, (42) CONNECT_REFUSED; system: (111) Connection refused; FROM 0.0.0.0 TO {client} {IP} bpcd VIA vnetd
Nov 12, 2017 2:21:13 AM - Info bpbrm (pid=4656)     status: FAILED, (42) CONNECT_REFUSED; system: (111) Connection refused; FROM 0.0.0.0 TO s{client} {IP} bpcd
Nov 12, 2017 2:21:13 AM - Error bpbrm (pid=4656) cannot connect to {client}, Operation now in progress (115)
Nov 12, 2017 2:21:13 AM - Info bpbkar (pid=0) done. status: 58: can't connect to client
Nov 12, 2017 2:21:13 AM - end writing
can't connect to client  (58)

 

The master is version 8.0; the client is 7.7.2.

The Netbackup Client Service is set for automatic but keeps ending. We restart the service and the backup completes. Why is the service keep stopping?

1 ACCEPTED SOLUTION

Accepted Solutions

The solution was on our network side. They replaced the daughter cards.

View solution in original post

5 REPLIES 5

sclind
Moderator
Moderator
   VIP   

maybe the event log might have some info?

 

Good suggestion. I'll check.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Also look at Security/AntiVirus software.
We have seen in the past that certain AV software stopped NBU software. Especially services that are 'listening' for external connection request.

Can also be caused by the firewall profile not being loaded on the client, have seen it when the network as not been identified as the domain network.

Think there was a technote about the 0.0.0.0  ip address, which might help you.

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

The solution was on our network side. They replaced the daughter cards.