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Netbackup Deduplication Disk pool Down 2064

mohamed_elfateh
Level 3
Partner

Hi 

i'v Netbackup 7.6.1.1 Running on windows server 2012 r2 datacenter 64x

after installing new windows and restore catalog i found that the Deduplication Service(engine/manager) is Disabled  

and doesn't want to start 

Disk Pool is down showing as the follwoing :-


Disk Pool Name      : Dedup_Pool
Disk Type           : PureDisk
Disk Volume Name    : PureDiskVolume
Disk Media ID       : @aaaad
Total Capacity (GB) : 5896.87
Free Space (GB)     : 3892.51
Use%                : 33
Status              : DOWN
Flag                : ReadOnWrite
Flag                : AdminUp
Flag                : InternalDown
Num Read Mounts     : 0
Num Write Mounts    : 1
Cur Read Streams    : 0
Cur Write Streams   : 0
Num Repl Sources    : 0
Num Repl Targets    : 0
 

Kindly Help to start the Deduplication engine and make the disk up againg 
PS: I tried  nbdevconfig -changestate -stype PureDisk -dp Dedup_Pool -state UP  but nothing happens

3 REPLIES 3

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

So, you have recovered a Master server with local MSDP pool?

Have you verified that Data Protection Optimization license key is installed? 

Is the storage mounted on the same path as before?

Can you verify credentials as per this post : https://www-secure.symantec.com/connect/forums/how-can-i-check-dedup-engine-credential#comment-83295...  ?

 

Elango_G1
Level 4

Is this something related to SSL certificate update?

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
This post is more than 5 weeks old - hopefully resolved by now? Pity that the user did never replied to attempts to help or came back to tell us if or how issue was resolved.....