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Netbackup Disk backup failing with 50 error

NMV89
Level 2

Backup Backup failing with error code 50 

Maser server:windows

Media server:Windows

Client:linux

Version:7.7.2

All other backups are working fine.Only system backups are failing.

Below are the log generated in details tab:

Info bpbrm (pid=51628) from client <Media Server>: TRV - [/dev/gpmctl] is a socket special file. Skipping
connected; connect time: 0:00:00
Info bpbrm (pid=51628) from client <Media Server>: TRV - [/dev/log] is a socket special file. Skipping
Info bpbrm (pid=51628) from client <Media Server>: TRV - [/dev/pts] is on file system type devpts. Skipping
Info bpbrm (pid=51628) from client <Media Server>: TRV - [/dev/shm] is in a different file system from [/dev]. Skipping
Info bptm (pid=33192) using 1048576 data buffer size
Info bptm (pid=33192) setting receive network buffer to 4195328 bytes
Info bptm (pid=33192) using 64 data buffers
Info bptm (pid=33192) start backup
Info bptm (pid=33192) backup child process is pid 31512.51376
Info bptm (pid=31512) start
begin writing
Info bpbrm (pid=51628) from client <Media Server>: TRV - [/opt/IBM/ITM/lx8266/lz/bin/pasipc/.pas_wd_sock] is a socket special file. Skipping
Critical bpbrm (pid=51628) unexpected termination of client <Media Server>
Info bptm (pid=33192) waited for full buffer 2 times, delayed 70 times

5 REPLIES 5

Nicolai
Moderator
Moderator
Partner    VIP   

Please see this tech note:

In-depth Troubleshooting Guide for Exit Status Code 50

http://www.veritas.com/docs/000029789

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Any reason why you did not include the timestamps in Job Details?

This will indicate if there was a long delay at some point and if bpbkar was hanging or terminated.

bpbkar log on the client may help.

Create the folder under /usr/openv/netbackup/logs and add 
VERBOSE = 3 
in client's bp.conf.
(I know others will ask for level 5 log, but then the logs become so big that you will need to open a Support call where large log files can be uploaded.)
If we cannot see where the problem is with level 3 log, we will ask you to increase logging to 5 and to open a Support call. 

 Please also have a look at /var/log/messages during backup time for any clues.

Hi,

Tks for your update.kindly check the below logs

and i am facing issue with onlt Incremental-daily backups.all other backups are completting successfully.

kindly check attache Logs.

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Is this backup still running or has it failed?

There are no errors in this log and contains entries from 09:46:47 to 09:46:54 - 7 seconds...

If the backup has failed and there are no bpbkar processes running on this client, then something/someone else (outside of NBU) has killed the backup process. 

 

 

Curently this backup is scheduled but job is failing.so i made verbose entry and restarted.The above attached log  is generated that time.Its an incremental backup.and it is scheduled 1 hr frequency.All full backups are running fine for this client.