Netbackup Error 84, System Call Failed

[bluedemon]

Recently, I found out we have a few job policies that keep on encounter error 84. When check the detail of the job, I saw the following error.

Critical bptm(pid=4832) image write failed: error 2060017: system call failed     

Error bptm(pid=4832) cannot write image to disk, Invalid argument

Why is that error happen? Kindly help

Thanks

[Yasuhisa_Ishika]

Please provide more detail about your configuration like below.

• Version of OS
• Version of NetBackup
• Type of disk storage unit
• Type and version of OpenStorage plugin(if used)
• Firmware or OS version of storage appliance used through OpenStorage plugin(if used)
• Does this error occur intermittently? Or always fail with this status code?
• Are there any relevant messages in OS log?

[Marianne]

As per Yasuhisa's excellent post, NBU version, OS, disk type is very relevant.

There are quite a number of TNs that may help you depending on your environment:

http://www.symantec.com/docs/TECH137156

http://www.symantec.com/docs/TECH160238

http://www.symantec.com/docs/TECH184287

More documentation available.......

[Deepak_G]

These are very common errors where you face an issue during a write to the disk.

To start with along with the above questions from yasuhisa - check the space availability on the disk pools.

on Netbackup GUI - Media and device management - Devices - Disk pools - Check the space availability on all the disk pools.