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Netbackup Live update 7.7.1

Level 5

Hello Folks,

I tried to upate the Netbackup windows clients via live update method. 

I am able to update for some clients belonging to same policy but few clients are failing to update. 

I am getting the below error.

1: (77) execution of the specified system command returned a nonzero status 


04/19/2016 10:04:39 - requesting resource master.mydomain.loc.NBU_POLICY.MAXJOBS.win12_LU
04/19/2016 10:04:42 - granted resource  nyc-prdadmbkp01.mydomain.loc.NBU_POLICY.MAXJOBS.win12_LU
04/19/2016 10:04:42 - started process RUNCMD (pid=24781)
04/19/2016 10:04:43 - ended process 0 (pid=24781)
04/19/2016 10:04:54 - Info nbliveup (pid=20156) Updating LiveUpdate Server location to: http://winclin1.mydomain.corp/liveupdate771/
04/19/2016 10:11:49 - Error nbliveup (pid=20156) Error executing "C:\Program Files (x86)\Symantec\LiveUpdate\LUALL.EXE" -s -h "C:\Program Files\Veritas\NetBackup\LiveUpdateHost.hst", stopping update.
04/19/2016 10:11:54 - Warning nbliveup (pid=20156) Cannot find the pack summary log file: C:\Program Files\Veritas\Patch\History.Log
04/19/2016 10:11:54 - Info nbliveup (pid=20156) EXIT STATUS 77

execution of the specified system command returned a nonzero status  (77)

Any help would be highly appreciated..






Level 6

If I remember correctly the status 77 can be caused by the liveupdate folder not being under logs

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue