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Netbackup - MSDP licence

hariharan24
Level 4
Certified

Hi All,

 I would like to know how to find whether the added licence in master is having MSDP dedupe feature or not ?

I am trying to configure MSDP storage server in my master but its giving RDSM error!

Errors below from dsm and rdsm log:

[RemoteDiskServiceMgr::init] RemoteDiskService: Use STS = YES
12/26/16 15:22:42.701 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-20 RDSM has encountered an error: checkLicense
12/26/16 15:22:42.701 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-1 RDSM has encountered a service exception: Error Location: checkLicense():2532, Error Text: checkLicense, Error Domain: 3, Error Code 2,055,003

12/26/16 17:11:38.400 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-1 RDSM has encountered a service exception: Error Location: checkLicense():2532, Error Text: checkLicense, Error Domain: 3, Error Code 2,055,003

12/26/16 15:22:43.002 [Debug] NB 51216 dsm 178 PID:8795 TID:139885184767744 File ID:111 [No context] 1 [who] errorDomain=RDSM errorCode=2055003 errorText=checkLicense
12/26/16 15:22:43.009 [Application] NB 51216 dsm 178 PID:8795 TID:139885184767744 File ID:111 [No context] [Critical] V-178-9 DSM license check on mpal_home failed

5 REPLIES 5

sdo
Moderator
Moderator
Partner    VIP    Certified

Does this list "Enterprise Disk" option:

# bpminlicense -list_keys -verbose | egrep -i "product|platform|disk"

hariharan24
Level 4
Certified

this is what I have:

product ID = 6 NetBackup Enterprise Server
server platform = 0 Any platform
client platform = 0 Any platform
Feature ID = 86 PureDisk Remote Office +
Feature ID = 85 PureDisk Option +
Feature ID = 83 PureDisk MS Exchange Agent +
Feature ID = 80 PureDisk MS SQL Server Agent +
Feature ID = 79 Flexible Disk Option +
Feature ID = 78 OpenStorage Disk Option +
product ID = 6 NetBackup Enterprise Server
server platform = 0 Any platform
client platform = 0 Any platform
Feature ID = 83 PureDisk MS Exchange Agent +
Feature ID = 80 PureDisk MS SQL Server Agent +
Feature ID = 79 Flexible Disk Option +
Feature ID = 78 OpenStorage Disk Option +

sdo
Moderator
Moderator
Partner    VIP    Certified

I have same list on a test server, and MSDP works for me.  Maybe one of the licenses has recently expired, sorry to ask again, but could you show this:

# bpminlicense -list_keys -verbose | egrep -i "product|platform|disk|type|time|expi"

.

1) Have you recently added a license?

2) If you have recently added a license, then have you restarted the NetBackup Server application on your master server?   (Because NetBackup has to be restarted for license changes to take effect.)

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Are you trying to config MSDP on the master or a media server?
If media server, you need to check licenses on the media server as well.

If master, then please share all the steps that you have followed.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

See if this TN helps: 

GENERAL ERROR: Disk Pool Creation fails when trying to configure Media Server Deduplication
http://www.veritas.com/docs/000007238