Netbackup - MSDP licence

[hariharan24]

Hi All,

 I would like to know how to find whether the added licence in master is having MSDP dedupe feature or not ?

I am trying to configure MSDP storage server in my master but its giving RDSM error!

Errors below from dsm and rdsm log:

[RemoteDiskServiceMgr::init] RemoteDiskService: Use STS = YES
12/26/16 15:22:42.701 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-20 RDSM has encountered an error: checkLicense
12/26/16 15:22:42.701 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-1 RDSM has encountered a service exception: Error Location: checkLicense():2532, Error Text: checkLicense, Error Domain: 3, Error Code 2,055,003

12/26/16 17:11:38.400 [Application] NB 51216 rdsm 230 PID:9290 TID:140421391165184 File ID:222 [No context] [Error] V-230-1 RDSM has encountered a service exception: Error Location: checkLicense():2532, Error Text: checkLicense, Error Domain: 3, Error Code 2,055,003

12/26/16 15:22:43.002 [Debug] NB 51216 dsm 178 PID:8795 TID:139885184767744 File ID:111 [No context] 1 [who] errorDomain=RDSM errorCode=2055003 errorText=checkLicense
12/26/16 15:22:43.009 [Application] NB 51216 dsm 178 PID:8795 TID:139885184767744 File ID:111 [No context] [Critical] V-178-9 DSM license check on mpal_home failed

[sdo]

Does this list "Enterprise Disk" option:

# bpminlicense -list_keys -verbose | egrep -i "product|platform|disk"

[hariharan24]

this is what I have:

product ID = 6 NetBackup Enterprise Server
server platform = 0 Any platform
client platform = 0 Any platform
Feature ID = 86 PureDisk Remote Office +
Feature ID = 85 PureDisk Option +
Feature ID = 83 PureDisk MS Exchange Agent +
Feature ID = 80 PureDisk MS SQL Server Agent +
Feature ID = 79 Flexible Disk Option +
Feature ID = 78 OpenStorage Disk Option +
product ID = 6 NetBackup Enterprise Server
server platform = 0 Any platform
client platform = 0 Any platform
Feature ID = 83 PureDisk MS Exchange Agent +
Feature ID = 80 PureDisk MS SQL Server Agent +
Feature ID = 79 Flexible Disk Option +
Feature ID = 78 OpenStorage Disk Option +

[sdo]

I have same list on a test server, and MSDP works for me.  Maybe one of the licenses has recently expired, sorry to ask again, but could you show this:

# bpminlicense -list_keys -verbose | egrep -i "product|platform|disk|type|time|expi"

.

1) Have you recently added a license?

2) If you have recently added a license, then have you restarted the NetBackup Server application on your master server?   (Because NetBackup has to be restarted for license changes to take effect.)

[Marianne]

Are you trying to config MSDP on the master or a media server?
If media server, you need to check licenses on the media server as well.

If master, then please share all the steps that you have followed.

[Marianne]

See if this TN helps: 

GENERAL ERROR: Disk Pool Creation fails when trying to configure Media Server Deduplication
http://www.veritas.com/docs/000007238