running NB 18.104.22.168
ON WIN 2008 R2 64 BIT
Daily we have to run Master server manually , first we will click Repair then Contiue to restart the service Or we have to ran the command bpup.exe to run NB Services
What is the fault? how we can recover this??
Please help me
Check Windows Event Logs for errors.
Check System and Application logs.
Check that all NBU processes are excluded from Anti Virus software. AV software like McAfee has been known for killing NBU services.
See this TN for a list of services that should be excluded from AV software:
I have gone through event logs, Application log showing this error when Netbackup try to start
I had the same problem in a very similar environment. I reviewed the McAffee exclusions and they were correctly configured. It seems a problem with dependencies, so I had to configure a Delayed Startup for NBU services, make some tests rebooting server and it works!
Hope this help you.
Can you Please do this.
1. Click Cancel
2. Close Netbackup Console
2. Open a Command Prompt Navigate to
C:\Program Files\Veritas\Netbackup\bin\>bpdown -f -v
3. After successful run of bpdown command navigate to
C:\Program Files\Veritas\Netbackup\bin\>bpup -f -v
4. After successful run bpup command -f -v
5. Open Netbackup Console Again. Run a Backup Again.
Hope this will help a lot
The application logs are
Nero thats i know, actually want daily to start automatically, not manually
The description for Event ID 30 from source MASTER SERVER cannot be found....
Where did you open the Event Viewer log?
If on the Master server, something is very wrong with your installation.
If you do not want to post text output of Event Viewer logs, please open a Support call.
You are not giving enough info to even try and assist you...
first to check :bpclntcmd -self on for the master server
C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -self
gethostname() returned: client_01
host client_01: client_01.domain.com at 192.168.0.30 (0x276e520a)
bpclntcmd -ip <ip_address>
The -ip option requests bpclntcmd to resolve the specified IP address to a hostname. It attempts to obtain the host name associated with the IP address as defined in the host's Domain Name Service (DNS), local hosts file, or Windows Internet Naming Service (WINS) entries. Like the -self option, no connection is made to the master server.
bpclntcmd -hn <host_name>
The -hn option requests bpclntcmd to resolve the specified host name to an IP address. It attempts to obtain the IP address associated with the host name as defined in the host's Domain Name Service (DNS), local hosts file, or Windows Internet Naming Service (WINS) entries. Like the -self option, no connection is made to the master server.
Normaly if you re not able to start the services there was a name resolution error befor the installation happened. When you find the error and you have correct it, you should run again the installtion.After that you shoul be able to start services.