07-05-2012 12:07 AM
Hi,
We've been having some issues with our robot/tape drive and I've exhausted all ideas as to how to resolve it.
All our backups are failing because the jobs stall due to having to wait for the drive to be ready ("Drives are in use in storage unit").
I've rebooted the server, rebooted the robot, run the netbackup diags on the drive, re-inventoried the robot, run robtest and nothing seems to do the trick.
Rob test returns sense code 0x83 for every slot. On examination of the Application Event Logs, I'm getting "barcode questionable for slot ##" for every slot in the robot. We've never used barcodes on the tapes. I'm using Netbackup 7.1.0.4.
I've officially run out of ideas and would greatly appreciate any suggestions.
Regards,
Seonix
Solved! Go to Solution.
07-05-2012 02:00 AM
Orphaned MDS allocation for a tape which also reserves a drive by default. Use the following to clear all: nbrbutil -reset_all (Please double check nbrbutil options with -help - I'm not close to a system or manual to check...)
***EDIT****
nbrbutil -resetall
(Thanks Martin!)
07-05-2012 12:19 AM
07-05-2012 12:29 AM
Hi Marianne,
Output of vmoprcmd -d:
PENDING REQUESTS
<NONE>
DRIVE STATUS
Drv Type Control User Label RecMID ExtMID Ready Wr.Enbl. ReqId
0 hcart2 TLD - No - 0
ADDITIONAL DRIVE STATUS
Drv DriveName Shared Assigned Comment
0 IBM.ULT3580-HH5.000 No -
Output of nbrbutil -dump:
Allocation Requests
(AllocationRequestSeq )
Allocations
(AllocationSeq )
MDS allocations in EMM:
MdsAllocation: allocationKey=282 jobType=16 mediaKey=4000001 mediaId=A00
000 driveKey=0 driveName= drivePath= stuName= masterServerName=<our server>
mediaServerName=<our server> ndmpTapeServerName= diskVolumeKey=0 mou
ntKey=0 linkKey=0 fatPipeKey=0 scsiResType=0 serverStateFlags=0
Thanks in advance,
Simon
07-05-2012 02:00 AM
Orphaned MDS allocation for a tape which also reserves a drive by default. Use the following to clear all: nbrbutil -reset_all (Please double check nbrbutil options with -help - I'm not close to a system or manual to check...)
***EDIT****
nbrbutil -resetall
(Thanks Martin!)
07-05-2012 02:11 AM
It's nbrbutil -resetall ....
;o)
M
07-05-2012 02:59 AM
Thanks Martin!!
I see -help says:
-resetAll
I was also thinking of
nbrbutil -releaseMDS <allocation key>
nbrbutil -releaseMDS 282
07-05-2012 05:00 PM
nbrbutil -resetall did the job.
Thanks all. Very much appreciated ;)
07-06-2012 12:57 AM
Indeed help says resetAll, but strangly, even on Unix, resetall works ...
M
11-14-2017 10:37 AM
Confirming... nbrbutil -resetall done the trick...