09-24-2014 10:04 AM
Hi
I am running Netbackup on a RHEL6 server using Version 7.6 of Netbackup. When I start the administration console I get the login window but while the mouse works fine I can not enter either a user name or password.
Has anyone seen this issue before ?
The logfile output is as follows:
[root@xxxxxxx bin]# ./jnbSA
Starting administration console version 7.6.
The log file for this execution instance is
/usr/openv/netbackup/logs/user_ops/nbjlogs/jbp.root.jnbSA.10105.log
[root@xxxxxxx bin]# cat /usr/openv/netbackup/logs/user_ops/nbjlogs/jbp.root.jnbSA.10105.log
DISPLAY environment variable is set to: nnn.nnn.nnn.nnn:0.0
Console was started on:
Linux mdnbu01.adsc.empn 2.6.32-431.el6.x86_64 #1 SMP Sun Nov 10 22:19:54 EST 2013 x86_64 x86_64 x86_64 GNU/Linux
Command line options were:
./jnbSA
Starting administration console version 7.6.
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=
java version "1.7.0_25"
Java(TM) SE Runtime Environment (build 1.7.0_25-b15)
Java HotSpot(TM) 64-Bit Server VM (build 23.25-b01, mixed mode)
Solved! Go to Solution.
09-24-2014 12:04 PM
I've had the same issue and switched to vcXsrv instead of xming.
09-24-2014 11:03 AM
Yes - I may be related to the Xserver you are using. I am using MobaXterm and it seems to work as designed.
I do recommend you use Netbackup Java Adminstration console from a Windows host. This is the preffered method.
09-24-2014 11:16 AM
DISPLAY environment variable is set to: nnn.nnn.nnn.nnn:0.0
Did you edit the above or is this a real hostname? (nnn.nnn.nnn.nnn)?
09-24-2014 12:04 PM
I've had the same issue and switched to vcXsrv instead of xming.
09-25-2014 12:26 AM
Hi All
Switched to vcXsrv and it works fine. Many thanks for all your help and advice. And Marianne - yes I did edit the IP address :)
Greg