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Netbackup could not initiate a trust relationship with host

diegomauricior
Level 3

ello,

I have a problem whe i try to log on into the admin GUI,

I used to run the command /usr/openv/netbackup/bin/jnbSA $ from the masterserver exporting the display using Xming and the java application started witout problem, however today when I try to login, I can't do it.

The applications shows this message: "NetBackup could not initiate a trust relationship with host hostname. Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity".

When i see the log of the applications it shows the following messages:

DISPLAY environment variable is set to: localhost:11.0
Console was started on:
        Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux

Command line options were:
        /usr/openv/netbackup/bin/jnbSA $

Starting administration console version 7.6.1.

LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

java version "1.7.0_55"
Java(TM) SE Runtime Environment (build 1.7.0_55-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)

ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest, debugLevel:262144
BpjavaLoginModule:connectServer:[root][srvbackup][0]
From Logon, Connecting to vnetd service over PBX port = 1556, authService is true
Acknowledgement from PBX1
Mutual Auth : true
vrts.vss.sdk.at.exception.VRTSAtException:
        at vrts.vss.sdk.at.lib.core.Authenticator.atSecConnConnectEx(Native Method)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2733)
        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2708)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:337)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1236)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
Acknowledgement from PBX1
Mutual Auth : false
Connecting to NBATD at [ srvbackup!1556!nbatd ] for establishing trust.
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
-------- secureConnect() --------
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
        at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
CertificateAuthenticationException encountered, NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)

i{ve checked the services and the port 1556 is opend under the service  /opt/VRTSpbx/bin/pbx_exchange as you can see:

[root@srvbackup bin]# netstat -tulpn | grep 1556
tcp        0      0 0.0.0.0:1556            0.0.0.0:*               LISTEN      2639/pbx_exchange
tcp6       0      0 :::1556                 :::*                    LISTEN      2639/pbx_exchange
 

this is the bpps -x output:

[root@srvbackup bin]# /usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root     10505     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root     10508     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root     10528     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbdisco
root     10634     1  2 10:03 ?        00:00:29 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root     10715     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root     10760     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbaudit
root     10897     1  0 10:03 ?        00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
root     10902     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbemm
root     10926     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrb
root     10980     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bprd
root     10997     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root     11000     1  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11008     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbjm
root     11015 11000  0 10:03 pts/2    00:00:00 /usr/openv/netbackup/bin/bpjobd
root     11047     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbpem
root     11106 11047  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root     11115     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbstserv
root     11173     1  0 10:03 ?        00:00:00 /usr/openv/netbackup/bin/nbrmms
root     11308     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root     11344     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbim
root     11452     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbars
root     11594     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
root     11598     1  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root     11636     1  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbsvcmon
root     11697 11000  0 10:04 pts/2    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     11712 11008  0 10:04 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root     12337 12296  0 10:07 pts/2    00:00:04 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=760000 -Dvrts.nbe.BUILDNO=20141027 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms1024M -Xmx2048M vrts.nbe.AdminConsole

MM Processes
------------
root     10966     1  0 10:03 pts/2    00:00:00 /usr/openv/volmgr/bin/ltid
root     10972     1  0 10:03 pts/2    00:00:00 vmd
root     11733 10966  0 10:04 pts/2    00:00:00 tldd
root     11749 10966  0 10:04 pts/2    00:00:00 avrd
root     11752     1  0 10:04 pts/2    00:00:00 tldcd

Shared Symantec Processes
-------------------------
root      2639     1  0  2015 ?        00:05:42 /opt/VRTSpbx/bin/pbx_exchange
 

and the /etc/hosts has already an entry for the hostname.

Thanks a lot for your help!!

1 ACCEPTED SOLUTION

Accepted Solutions

diegomauricior
Level 3

the solution was 

cp -rp /usr/openv/var/vxss/credentials/ /usr/openv/var/vxss/credentials.old

cd credentials

rm -rf srvbackup

rm -rf localhost6.localdomain6

/usr/openv/netbackup/bin/goodies/netbackup stop

./netbackup start -f -v

run again the jave program

/usr/openv/netbackup/bin/jnbSA &

Solve

View solution in original post

29 REPLIES 29

Will_Restore
Level 6

I don't see nbatd in your NB process list.

= = = = =

Establishment of connection could fail if:

  • Host configuration or Domain Name Service (DNS) could not resolve host name as found in the X.509 certificate from machine executing NetBackup Java Administrator Console.
  • nbatd service on the host is not started.

https://www.veritas.com/support/en_US/article.000023495

 

diegomauricior
Level 3

I have already restarted the netbackup services in the masterServer, but it didn't show the nbatd process.

areznik
Level 5

Clustered or standalone master? 

diegomauricior
Level 3

standalone master

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Check your bp.conf. Does it say

USE_VXSS = AUTOMATIC 

or

USE_VXSS = PROHIBITED

diegomauricior
Level 3

Say it

CONNECT_OPTIONS = localhost 1 0 2
USE_VXSS = PROHIBITED
VXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY


 

sdo
Moderator
Moderator
Partner    VIP    Certified

On the master server what does this show:

ls -lash /usr/openv/pack

diegomauricior
Level 3

this:

ls -lash /usr/openv/pack
total 4.0K
   0 drwxr-xr-x.  2 root bin     6 Dec 23 12:45 .
4.0K drwxr-xr-x. 18 root root 4.0K Apr 24  2015 ..

sdo
Moderator
Moderator
Partner    VIP    Certified

What version of NetBackup is the Master Server running?

And just for completeness, version of OS of the Master Server?

diegomauricior
Level 3

On Master Server:

Version of Netbackup: 7.6.1

OS: Red Hat Enterprise Linux Server release 7.0 (Maipo)

sdo
Moderator
Moderator
Partner    VIP    Certified

I don't like breaking bad news...

...but...

RHEL 7 requires a minimum of v7.6.1.1 for "NetBackup Server".

v7.6.1 base of "NetBackup Server" on RHEL 7 is not supported.

See:

Go to Top of "Red Hat Enterprise Linux"

diegomauricior
Level 3

Thank you for your help, I understand your point of view, however, Netbackup was working well until yesterday, I don't know what happened.

sdo
Moderator
Moderator
Partner    VIP    Certified

Although technically unsupported - and appears to have been working until the other day - so it should be (kind of) working now - so let's just check that the master server appears to be up-ish:

...on the master server do:

uname -a

free -g

df -h

cat /usr/openv/netbackup/version

cat /etc/redhat-release

cat /usr/openv/var/global/server.conf

nbemmcmd -getemmserver

nbemmcmd -listhosts

bpdbjobs -summary

vpoprcmd -devmon hs

bpps -x

Just to see what the state is.

sdo
Moderator
Moderator
Partner    VIP    Certified

And I know that you have already checked the "naming" side of things, but could I be so bold as to ask you to just check the following:

...yes I know I'm asking for some commands to be done twice...

...on the master server:

hostname

ifconfig

cat /etc/hosts

cat /etc/resolv.conf

bpclntcmd -self

bpclntcmd -pn

bpclntcmd -hn $HOSTNAME

bpclntcmd -hn $HOSTNAME

nslookup $HOSTNAME

nslookup $HOSTNAME

# and for the address that you think master server is supposed to be using for NetBackup, do...

nslookup x.x.x.x

nslookup x.x.x.x

bpclntcmd -ip x.x.x.x

bpclntcmd -ip x.x.x.x

bptestnetconn -v -a -s

HTH

diegomauricior
Level 3

root@srvbackup ~]# uname -a
Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux
[root@srvbackup ~]# free -g
             total       used       free     shared    buffers     cached
Mem:            62          3         59          0          0          0
-/+ buffers/cache:          2         60
Swap:            7          0          7
[root@srvbackup ~]# df -h
Filesystem                                 Size  Used Avail Use% Mounted on
/dev/mapper/rhel_srvbackup00-root          3.9G  139M  3.8G   4% /
devtmpfs                                    32G     0   32G   0% /dev
tmpfs                                       32G   92K   32G   1% /dev/shm
tmpfs                                       32G  9.4M   32G   1% /run
tmpfs                                       32G     0   32G   0% /sys/fs/cgroup
/dev/mapper/rhel_srvbackup00-usr           4.9G  2.9G  2.0G  60% /usr
/dev/md127                                 497M  104M  393M  21% /boot
/dev/mapper/rhel_srvbackup00-home          9.8G  5.9G  3.9G  61% /home
/dev/mapper/rhel_srvbackup00-tmp           3.9G   34M  3.9G   1% /tmp
/dev/mapper/rhel_srvbackup00-usr_openv     118G   20G   98G  17% /usr/openv
/dev/mapper/rhel_srvbackup00-var           9.6G  2.1G  7.5G  22% /var
192.168.100.2:/export/clone/Pretapes       8.9T  2.4T  6.5T  27% /pretapes
192.168.100.2:/export/FS_Prj_Pivot_DB_Bck  1.0T   41G  984G   4% /FS_Prj_Pivot_DB_Bck
192.168.100.2:/export/fs_snrbackups_new    6.5T  1.0M  6.5T   1% /fs_snrbackups_new_temp
192.168.100.2:/export/clone/aplicaciones   1.1T  1.0M  1.0T   1% /clones/aplicaciones
192.168.100.2:/export/clone/HistoDB        1.9T  406G  1.5T  21% /clones/HistoDB
192.168.100.2:/export/clone/IMGIRIS        1.3T  285G  1.0T  22% /clones/IMGIRIS
192.168.100.2:/export/snrbackup            5.5T  4.0T  1.5T  73% /backups
192.168.100.2:/export/clone/TapesPretapes  3.1T  149G  3.0T   5% /clones/TapesPretapes
[root@srvbackup ~]#
[root@srvbackup ~]# cat /usr/openv/netbackup/version
HARDWARE LINUX_RH_X86
VERSION NetBackup 7.6.1
RELEASEDATE Mon Oct 27 22:51:11 CDT 2014
BUILDNUMBER 20141027
[root@srvbackup ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.0 (Maipo)
[root@srvbackup ~]# cat /usr/openv/var/global/server.conf
 -n NB_srvbackup
   -x tcpip(LocalOnly=YES;ServerPort=13785)  -gp 4096 -gd DBA -gk DBA -gl DBA -ti 0 -c 25M -ch 500M -cl 25M -zl -os 1M  -o /usr/openv/db//log/server.log
 -ud

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/nbemmcmd -getemmserver
NBEMMCMD, Version: 7.6.1
These hosts were found in this domain: srvbackup

Checking with the host "srvbackup"...

Server Type     Host Version         Host Name                      EMM Server
MASTER          7.6                  srvbackup                      srvbackup

Command completed successfully.
[root@srvbackup admincmd]#
[root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/nbemmcmd -listhosts
NBEMMCMD, Version: 7.6.1
The following hosts were found:
server           srvbackup
master           srvbackup
ndmp             el03sn01
Command completed successfully.
[root@srvbackup admincmd]#
[root@srvbackup admincmd]# /usr/openv/netbackup/bin/admincmd/bpdbjobs -summary
MASTER SERVER QUEUED REQUEUED ACTIVE SUCCESS PARTSUCC FAILED INCOMP SUSP WAITING_RETRY  TOTAL
srvbackup          0   0      0    729       9        5      0      0    0    743
[root@srvbackup admincmd]#

[root@srvbackup admincmd]# /usr/openv/volmgr/bin/vmoprcmd -devmon hs

                           HOST STATUS
Host Name                                  Version   Host Status
=========================================  =======   ===========
srvbackup                                  761000    ACTIVE
[root@srvbackup admincmd]#

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root      3329     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root      3396     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root      3492     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbdisco
root      3626     1  2 12:44 ?        00:04:07 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root      3676     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root      3738     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbaudit
root      3882     1  0 12:44 ?        00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
root      3887     1  0 12:44 ?        00:00:03 /usr/openv/netbackup/bin/nbemm
root      3923     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbrb
root      4003     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bprd
root      4044     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root      4097     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbjm
root      4273     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
root      4290  4273  0 12:44 ?        00:00:05 /usr/openv/netbackup/bin/bpjobd
root      4292     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbpem
root      4341  4292  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root      4434     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbstserv
root      4543     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbrmms
root      4545  4273  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/bpdbm
root      4651  4097  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root      4692     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbsl
root      4755     1  0 12:44 ?        00:00:02 /usr/openv/netbackup/bin/nbim
root      4806     1  0 12:44 ?        00:00:04 /usr/openv/netbackup/bin/nbars
root      4880     1  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
root      4885     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root      4937     1  0 12:44 ?        00:00:01 /usr/openv/netbackup/bin/nbsvcmon
root      5111  4292  0 12:44 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup


MM Processes
------------
root      3983     1  0 12:44 ?        00:00:00 /usr/openv/volmgr/bin/ltid
root      3995     1  0 12:44 ?        00:00:00 vmd
root      4684  3983  0 12:44 ?        00:00:00 tldd
root      4932  3983  0 12:44 ?        00:00:00 avrd
root      4986     1  0 12:44 ?        00:00:00 tldcd


Shared Symantec Processes
-------------------------
root      3245     1  0 12:44 ?        00:00:00 /opt/VRTSpbx/bin/pbx_exchange
[root@srvbackup admincmd]#
 

diegomauricior
Level 3

to add
 

[root@srvbackup admincmd]# hostname
srvbackup
[root@srvbackup admincmd]# ifconfig
eno2: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.80.141  netmask 255.255.255.0  broadcast 192.168.80.255
        inet6 fe80::1658:d0ff:fe5f:f6f1  prefixlen 64  scopeid 0x20<link>
        ether 14:58:d0:5f:f6:f1  txqueuelen 1000  (Ethernet)
        RX packets 27392  bytes 2576087 (2.4 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 11111  bytes 5741111 (5.4 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device memory 0xf7600000-f7700000

eno4: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.10.153  netmask 255.255.255.0  broadcast 192.168.10.255
        inet6 fe80::1658:d0ff:fe5f:f6f3  prefixlen 64  scopeid 0x20<link>
        ether 14:58:d0:5f:f6:f3  txqueuelen 1000  (Ethernet)
        RX packets 95730  bytes 6563871 (6.2 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 16695  bytes 1931277 (1.8 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device memory 0xf7200000-f7300000

ens4f0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.69.9  netmask 255.255.255.192  broadcast 192.168.69.63
        inet6 fe80::8edc:d4ff:fea9:bfd8  prefixlen 64  scopeid 0x20<link>
        ether 8c:dc:d4:a9:bf:d8  txqueuelen 1000  (Ethernet)
        RX packets 3756  bytes 261097 (254.9 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 3590  bytes 265505 (259.2 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

ens4f1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.100.22  netmask 255.255.255.0  broadcast 192.168.100.255
        inet6 fe80::8edc:d4ff:fea9:bfd9  prefixlen 64  scopeid 0x20<link>
        ether 8c:dc:d4:a9:bf:d9  txqueuelen 1000  (Ethernet)
        RX packets 837530  bytes 578003962 (551.2 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 832984  bytes 164246171 (156.6 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 0  (Local Loopback)
        RX packets 62424  bytes 14242309 (13.5 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 62424  bytes 14242309 (13.5 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

[root@srvbackup admincmd]# cat /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost6 localhost6.localdomain6
192.168.80.141  srvbackup
192.168.80.42   SNRVURBD01
192.168.10.153  srvbackup_nfs   srvbackup
192.168.69.9    srvbackup_bck   srvbackup
192.168.80.30   snrvur2
192.168.40.16   supersererpdb.snr.local   supersererpdb
192.168.40.7    supesererpas.snr.local    supesererpas
192.168.40.6    webserverb.snr.local      webserverb
192.168.40.32   snrsec01.notariado.gov.co snrsec01
192.168.100.5
192.168.10.22   supesergd.snr.local       supesergd
192.168.10.3    tecnica
192.168.80.36   supesedb01
#
# Incluyendo en 19Feb14:
192.168.10.200   snr1db01.snr.local snr1db01
192.168.10.3    tecnica
#
192.168.80.35   SUPESERBP.snr.local     SUPESERBP
#exadata
192.168.69.10   snr3db01_bck
192.168.69.11   snr3db02_bck
192.168.69.12   snr3db03_bck
192.168.69.13   snr3db04_bck
192.168.80.130  supesebdprd1_bck
192.168.69.50   el03sn01

#Maquinas OVM
192.168.40.196  ovmssopmw05

# Nodos de Exadata con Virtual name exadatanbclien incluyendo 23 de junio de 2015
192.168.69.14   exadatanbclient

#linea adicionada el 02/Julio/2015
192.168.80.50   snraplex01      SNRAPLEX01

#linea adicionada el 15/Julio/2015
192.168.10.30   supeseovmmngr

#cliente svn
192.168.40.120  oas-test.supernotariado.gov.co  oas-test

#cliente repositorio
192.168.40.18   cxbogstsr01w

###
 192.168.102.88 Usuario-PC
[root@srvbackup admincmd]# cat /etc/resolv.conf
search  snr.local
#nameserver      8.8.8.8
nameserver      192.168.10.17
nameserver      192.168.10.125
[root@srvbackup admincmd]#

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -self
yp_get_default_domain failed: (12) Local domain name not set
NIS does not seem to be running: (1) Request arguments bad
gethostname() returned: srvbackup
host srvbackup: srvbackup at 192.168.80.141
host srvbackup: srvbackup at 192.168.10.153
host srvbackup: srvbackup at 192.168.69.9
aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
 getfqdn: Success
[root@srvbackup admincmd]#
[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -pn
expecting response from server srvbackup
srvbackup srvbackup 192.168.80.141 43659
[root@srvbackup admincmd]#
[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -hn $HOSTNAME
host srvbackup: srvbackup at 192.168.80.141
host srvbackup: srvbackup at 192.168.10.153
host srvbackup: srvbackup at 192.168.69.9
aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -hn $HOSTNAME
host srvbackup: srvbackup at 192.168.80.141
host srvbackup: srvbackup at 192.168.10.153
host srvbackup: srvbackup at 192.168.69.9
aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# nslookup $HOSTNAME
;; Got SERVFAIL reply from 192.168.10.17, trying next server
Server:         192.168.10.125
Address:        192.168.10.125#53

** server can't find srvbackup: SERVFAIL

[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# nslookup $HOSTNAME
;; Got SERVFAIL reply from 192.168.10.17, trying next server
Server:         192.168.10.125
Address:        192.168.10.125#53

** server can't find srvbackup: SERVFAIL

[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# nslookup 192.168.80.141
Server:         192.168.10.17
Address:        192.168.10.17#53

** server can't find 141.80.168.192.in-addr.arpa.: NXDOMAIN

[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# nslookup 192.168.80.141
Server:         192.168.10.17
Address:        192.168.10.17#53

** server can't find 141.80.168.192.in-addr.arpa.: NXDOMAIN

[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -ip 192.168.80.141
host 192.168.80.141: srvbackup at 192.168.80.141
host 192.168.80.141: srvbackup at 192.168.10.153
host 192.168.80.141: srvbackup at 192.168.69.9
aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
[root@srvbackup admincmd]#
[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bpclntcmd -ip 192.168.80.141
host 192.168.80.141: srvbackup at 192.168.80.141
host 192.168.80.141: srvbackup at 192.168.10.153
host 192.168.80.141: srvbackup at 192.168.69.9
aliases:     srvbackup     192.168.80.141     192.168.69.9     192.168.10.153
[root@srvbackup admincmd]#
 

[root@srvbackup admincmd]# /usr/openv/netbackup/bin/bptestnetconn -v -a -s
SERVER = srvbackup
------------------------------------------------------------------------
NBU IP_ADDRESS_FAMILY configured to use Remote Addresses:  IPv4(yes) IPv6(no)
FL:               srvbackup -> 192.168.80.141                          :      1 ms FAST (< 5 sec) [local]
FL:               srvbackup -> 192.168.10.153                          :      1 ms FAST (< 5 sec) [local]
FL:               srvbackup -> 192.168.69.9                            :      1 ms FAST (< 5 sec) [local]
------------------------------------------------------------------------
RL:                          192.168.80.141 -> srvbackup :      0 ms FAST (< 5 sec)
RL:                          192.168.10.153 -> srvbackup_nfs :      0 ms FAST (< 5 sec) MISMATCH
RL:                            192.168.69.9 -> srvbackup_bck :      0 ms FAST (< 5 sec) MISMATCH
RL:                               127.0.0.1 -> localhost :      0 ms FAST (< 5 sec)
------------------------------------------------------------------------
Slow (>5 sec) or/and failed/mismatched reverse lookups:
srvbackup :      0 sec [MISMATCH] -> srvbackup_bck
------------------------------------------------------------------------
Total elapsed time: 1 sec
[root@srvbackup admincmd]#
 

 

 

sdo
Moderator
Moderator
Partner    VIP    Certified

All looks ok to me.

.

Can I suggest you do this on the master:

bpclntcmd -clear_host_cache

...and then try the GUI again.

diegomauricior
Level 3

I appreciate your help, but the problem continues.

sdo
Moderator
Moderator
Partner    VIP    Certified

This TN:

NetBackup host login failure through Java Administration Console

https://www.veritas.com/support/en_US/article.000023495

...suggests restarting NetBackup.

.

And this TN:

Removing an old trusted certificate manually from NetBackup​

http://www.veritas.com/docs/000023673