Highlighted

Netbackup error VM backup ESX 6.0

Hi, 

My VM backup is getting error code 4274. But i never seen this error "vim.fault.GenericVmConfigFault <33>", or this one "status=36 (SYM_VMC_TASK_REACHED_ERROR_STATE). Error Details: [A general system error occurred: vim.fault.GenericVmConfigFault]." Cannot find the exact error in Veritas or VMware forum. Anyone have experience with the same problem?

 

06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: WaitForTaskComplete: A general system error occurred: vim.fault.GenericVmConfigFault <33>
06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: WaitForTaskComplete: SYM_VMC_ERROR:  TASK_REACHED_ERROR_STATE
06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: removeVirtualMachineSnapshot: SYM_VMC_ERROR:  TASK_REACHED_ERROR_STATE
06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vSphere_freeze: Unable to remove virtual machine snapshot, status=36 (SYM_VMC_TASK_REACHED_ERROR_STATE). Error Details: [A general system error occurred: vim.fault.GenericVmConfigFault].
06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
06/12/2017 21:12:53 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - snapshot processing failed, status 4274
06/12/2017 21:12:53 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - snapshot creation failed, status 4274
06/12/2017 21:12:53 - Warning bpbrm (pid=14468) from client PEPKPDB011: WRN - ALL_LOCAL_DRIVES is not frozen
06/12/2017 21:12:53 - Info bpfis (pid=1544) done. status: 4274
06/12/2017 21:12:53 - end Application Snapshot: Create Snapshot; elapsed time 0:00:18
06/12/2017 21:12:53 - Info bpfis (pid=1544) done. status: 4274: Failed to remove virtual machine snapshot
06/12/2017 21:12:53 - end writing
Operation Status: 4274
06/12/2017 21:12:53 - end Parent Job; elapsed time 0:00:18
06/12/2017 21:12:53 - begin Application Snapshot: Stop On Error
Operation Status: 0
06/12/2017 21:12:53 - end Application Snapshot: Stop On Error; elapsed time 0:00:00
06/12/2017 21:12:53 - begin Application Snapshot: Cleanup Resources
06/12/2017 21:12:53 - end Application Snapshot: Cleanup Resources; elapsed time 0:00:00
06/12/2017 21:12:53 - begin Application Snapshot: Delete Snapshot
06/12/2017 21:12:54 - started process bpbrm (pid=16472)
06/12/2017 21:12:55 - Info bpbrm (pid=16472) Starting delete snapshot processing
06/12/2017 21:12:57 - Info bpfis (pid=11140) Backup started
06/12/2017 21:12:57 - Warning bpbrm (pid=16472) from client PEPKPDB011: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.PEPKPDB011_1497276755.1.0
06/12/2017 21:12:57 - Info bpfis (pid=11140) done. status: 4207
06/12/2017 21:12:57 - end Application Snapshot: Delete Snapshot; elapsed time 0:00:04
06/12/2017 21:12:57 - Info bpfis (pid=11140) done. status: 4207: Could not fetch snapshot metadata or state files
06/12/2017 21:12:57 - end writing
Operation Status: 4207
Operation Status: 4274
Failed to remove virtual machine snapshot  (4274)

 

1 Reply

Re: Netbackup error VM backup ESX 6.0

NetBackup status code: 4274
http://www.veritas.com/docs/000117677

Message: Failed to remove virtual machine snapshot

Explanation: NetBackup was unable to remove a virtual machine snapshot.

Recommended Action: Delete the virtual machine snapshot manually.