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Netbackup error with Enterprise Vault Partiton

Level 4
Partner Accredited

Hello everyone,

I'm getting the following error when I try to backup an open vault partition:

The following are possible causes of this status code:
* An error related to the Enterprise Vault Agent. The following errors can result in a status code 156:
* VSS_E_BAD_STATE snapshot error
* A snapshot-backup related error regarding Windows Open File Backup or Snapshot Client.
* Multiple volumes are mounted to the same mount point

But this is strange, since I'm not using the Enterprise Vault agent. The server that I'm trying to backup have Exchange Server 2010, and I'm using the NTFS disk of that server to archive the emails. So the backup is the normal backup, files backup in a server...

I don't know much about NetBackup, so can anyone help me on this one ?

Here is a printscreen of the policy, the only server that I have this problem is the EZSV125, the others are OK

Backup Files.png

In addition my backup admin sent me this error:

16/04/2013 19:15:32 - Critical bpbrm(pid=4160) from client EZSV125: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.EZSV125_1366148276.1.0



Partner    VIP    Accredited Certified

Please show us all text in Details tab of failed job.

Ensure that these log folders exist on the client under ...\netbackup\logs: 
bpfis and bpbkar

Copy log files to txt files (e.g. bpfis.txt) after the next failure and post as File attachments.