Netbackup importing tape with incorrect media id.

[Grant_Hopwood]

Hello all,

I have an issue that is giving me grief trying to find a solution.

A couple of weeks ago, a tape:

Media id: 0276L4, Bar code: 000276L4 was written to and moved offsite.

The tape was returned to the library for a restore with the write tab closed to prevent overwriting. However the inventory process relabled the tape with a different media id:

Media id: A00026, Bar code: 000276L4

Here is the output of bpmedialist,

# /usr/openv/netbackup/bin/admincmd/bpmedialist -m 0276L4
Server Host = xxx

 id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         <------- STATUS ------->
--------------------------------------------------------------------------------
0276L4   8     36   02/16/2013 07:22  02/19/2013 06:02   hcart  1414722168     0
               36   02/17/2018 18:00        N/A         FULL ENCRYPTION
 

What are the correct steps to getting netbackup to recognise the correct media id while keeping the tape contents?

[Andy_Welburn]

Something wrong with your barcode reader in your library or a possibly momentary 'blip' (have had those)?

Try removing & re-injecting the media again with inventory - A00026 looks like the standard media id for no barcode or unreadable barcode.

[Grant_Hopwood]

I ejected the tape, then put in back in. This time the robot inventory gives me this:

--------------------------------------------------------------------
03/12/2013 09:54:03
Robot: TLD(0) on erpbackup
Operation: Inventory and Update
EMM Server: erpbackup
--------------------------------------------------------------------
Generating list of recommended changes ...

Proposed Change(s) to Update the Volume Configuration
=====================================================
Logically add new media 0276L4 (barcode 000276L4) to robot slot 17.
Updating volume configuration ...

Processing new media added to the robotic library by logically
adding media with new media IDs as follows...
    Media ID    Slot
    ========    ====
    

Update failed: could not add new media ID '0276L4' into slot 17
Insert media failed:
media ID not unique in database (34)
 
--------------------------------------------------------------------
 

[Nicolai]

Agree with Andy. As long as the tape is write protected the relabeling hasn't overwritten backup data.

What is the status of A00026 ?

It should either be in scratch status or frozen because Netbackup can't write to it. 

[Nicolai]

Move the tape to stand alone residence (---) in Netbackup.  Netbackup think the tape is in the robot. This typical happens when tapes are removed manual and not ejected via Netbackup.

[Grant_Hopwood]

Under media and device management->media->standalone, 0276L4 is under standalone residence.

There is also an A00026/000276L4 in standalone as well.

[Andy_Welburn]

Has the robot/library been changed recently?

It's as if it has had the barcode presented one way originally & is now presented differently

Can we see the output of vmquery -m 0276L4

this should show the barcode as NB currently sees it ... hopefully it is not 000276L4

[Nicolai]

Then do a inventory of the robot again - it should work now.

[Andy_Welburn · Accepted solution]

There is also an A00026/000276L4 in standalone as well.

That can be deleted ....

[Andy_Welburn]

I'm going to step back for a few minutes - Grant's got that much info being thrown at him at the same time things could get messy!

[Nicolai]

Just to clarify : A00026 

As already mentioned, A00026 shold not contain data. If it does netbackup can't delete the tape.

[Grant_Hopwood]

Ok fantastic! I deleted A00026 and did a robot inventory again. This time Netbackup got it right.

The tape is back with the correct Media ID/barcode.

Thank you all for your quick help.

For reference (vmquery output):

================================================================================
media ID:              0276L4
media type:            1/2" cartridge tape (6)
barcode:               000276L4
media description:     Added by Media Manager
volume pool:           ENCR_stmarytx (4)
robot type:            NONE - Not Robotic (0)
volume group:          ---
vault name:            ---
vault sent date:       ---
vault return date:     ---
vault slot:            ---
vault session id:      ---
vault container id:    -
created:               Fri 21 Dec 2012 08:29:34 AM CST
assigned:              Sat 16 Feb 2013 07:22:55 AM CST
last mounted:          Tue 19 Feb 2013 06:03:08 AM CST
first mount:           Sun 30 Dec 2012 03:37:25 AM CST
expiration date:       ---
number of mounts:      5
max mounts allowed:    ---
status:                0x0
================================================================================
 

[Nicolai]

Point taken 

[Nicolai]

Glad to hear 

Best Regards

Nicolai

[Andy_Welburn]

Glad it's sorted!

Logically add new media 0276L4 (barcode 000276L4) to robot slot 17.
Updating volume configuration ...

- that's the bit that got me tho', why did NB think this was new media??