Netbackup job is not processing

[Ankit_Maheshwar]

Job is not processing, showing connected from last 10 hours, killed started again, still same issue.

03/13/2014 08:57:36 - end Snapshot: Stream Discovery; elapsed time 0:00:00

03/13/2014 08:57:36 - begin Snapshot: Bare Metal Restore Save

03/13/2014 08:57:37 - started process bpbrm (pid=18476)

03/13/2014 08:57:38 - collecting BMR information

03/13/2014 08:57:38 - connecting

03/13/2014 08:57:39 - connected; connect time: 0:00:00

03/13/2014 08:57:39 - transfering BMR information to the master server

03/13/2014 08:57:39 - connecting

03/13/2014 08:57:39 - connected; connect time: 0:00:00

[Marianne]

You have selected NBU 7.5 and Windows 8. Are these the client versions? (Windows 8 is only supported as Client.) What is NBU patch level on Master and/or media servers? And client? What happens if you de-select BMR in the policy?

[Ankit_Maheshwar · Accepted solution]

i see there was multiple clients was copied on different directory and multiple bmr job was running on client i removed all netbackup client software, installed 7.5 and now job running fine. thanks.