07-09-2013 01:32 AM
Hello -
We have Netbackup media server (Windows 2008) running Netbackup 7.5.0.4 and we see there are many bpfis and bpbrm in hung state after late night backup, however we dont see any backup failure but we are forced to kill this hung process.
Any suggestions?
~ Harish
07-09-2013 03:31 AM
Is this a VMWare backup host?
It sounds like you may have had VMWare backup jobs that have failed (156 error?) that have left behind their bpfis processes and also that the parent job may have hung or lost communication to the Master and so also left the bpbrm process behind
Are you seeing any issues with communications between Master and Media Server or Media Server and clients? If so you may need to do some tuning to increase the number of ports available to the servers.
Also worth checking that Anti Virus is excluding these processes and not locking them out
07-09-2013 11:20 AM
In addtion, if you have the bpfis or bprm log you can review to see if there were any errors.
Also check the application event viewer for any VSS ESE errors.
How much free space do you have where netbackup is installed at ?
07-09-2013 01:43 PM
07-10-2013 01:49 AM
Yes this is a VMware backup host, I guess your comment is right..
I should disable SAV to scan Netbackup directory and check if the issue resolves.
07-10-2013 01:50 AM
I have enough free space +50 GB
07-10-2013 01:53 AM
Thanks for the comment Martin, I will first try to disable Netbackup directory and consider installing 3rd party software to monitor the process with the logs enabled.