Netbackup unable to fetch the DR file for catalog backup

[Shailesh_raj72]

Hi Team,

Netbackup unable to send the DR file for catalog backup.

I configure the Email id and also check send attachment option.

OS : Windows 2008 R2

NBU : 7.6.0.2

Thanks

Shailesh

[Douglas_A]

Did you configure BLAT and/or nbmail.cmd on the master to allow it to send mail?

This technote describes the process:

https://support.symantec.com/en_US/article.TECH24110.html

The policy and windows configuration cannot send mail without some help unless the windows server is an SMTP server as well. 

Hope this helps. 

[Shailesh_raj72]

Hi Douglas,

I configured the blat and nbmail.cmd also added the email id in NB global attribute. But still No mail from NB.

1. Port 25 open with SMTP server.

2. Confiured SMTP on NB server.

3. Blat and nbmail.cmd also configured.

Below testing also done.

% blat C:\testfile.txt -s test_subject -to useraccount@company.com --> working fine

then tried with below testing.

@blat %3 -s %2 -t %1 -i NetBackup -server emailserver.company.com -q >>"C:\program files\veritas\netbackup\logs\blat.out.txt"

But there is no file on the location.

Pls suggest

[watsons]

If you're at NB7.x, you don't need the "@" before the blat. 

Just follow exactly what the technote instructs.

[Marianne]

See this TN for NBU 7.5 and above:

No DR (disaster recover) email or file is received after upgrading to 7.5.
 http://www.symantec.com/docs/TECH204956 

[Shailesh_raj72 · Accepted solution]

Thanks all

Issue resolved now..copied nbmail.cmd from location /bin/goodies to /bin.

[Marianne]

That step is clearly documented in the TN mentioned by Douglas_A over here:
https://www-secure.symantec.com/connect/forums/netbackup-unable-fetch-dr-file-catalog-backup#comment... 

Please clear the solution for your own post and mark Douglas_A's post as Solution.