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Netbackup vmd service on Master Server has terminate

animalman
Level 4
Partner Accredited

Hi All,

 

       I face issue about vmd service on Master Server has terminate every SAT 10:00 AM. I try to search about this issue and cannot found how to fix.

 

++++ daemon logs +++++

10:09:02.065 [19464356] <2> vmd: TCP_NODELAY
10:09:02.066 [19464356] <4> peer_hostname_ipi: Connection from host kplus-ktb-prod, 10.1.230.14, port 57616
10:09:02.066 [19464356] <4> peer_hostname_ipi: Connection to host kcsbku21, 10.1.214.70, port 13724
10:09:02.247 [19464356] <8> vnet_check_vxss_server_magic: [vnet_vxss_helper.c:495] VxSS magic 661292220 0x276a84bc
10:09:02.247 [19464356] <8> vnet_check_vxss_server_magic: [vnet_vxss_helper.c:496] remote_vxss 3 0x3
10:09:02.247 [19464356] <8> vnet_check_vxss_server_magic: [vnet_vxss_helper.c:538] Ignoring VxSS authentication 2 0x2
10:09:02.247 [19464356] <4> process_request: client requested command=3, version=4
10:09:02.247 [19464356] <4> process_request: TERMINATION requested
10:09:05.257 [19464356] <4> vmd: terminating - successful (0)
10:09:05.257 [19464356] <16> uninitialize: (-) Invalid Connection ID.
10:09:05.257 [19464356] <16> emmlib_uninitialize: (0) Failed to release EMM session and database objects
10:09:05.257 [19464356] <16> vmd: terminating - daemon terminated (7)

+++++++++++++++++++

 My Environment :

Master Server OS = AIX 7.1

Master Server Version = 7.5.0.6

 

 

 

8 REPLIES 8

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

vmd will ALWAYS run on a master - no matter if it is media server or not.

NBU will not automatically terminate vmd. 
It will shutdown vmd if anyone has stopped NBU or has manually issued a command to stop vmd.
You need to find out if anyone else has access to the master. 
Also check for a crontab.
Check syslog logs (if enabled).

The only daemon/process that will automatically be shut down is EMM. But only if the filesystem on which NBU is installed fills up. NBU will shut down the relational database to prevent corruption when disk gets full. 

rk1074
Level 6
Partner

is your master/media is same machine??

if not then vmd is not required to run on the master server as its a media server process ......

please ignore above line

..Thanks Granny :)

animalman
Level 4
Partner Accredited

Hi Marianne,

         Sorry for respond late due to I open case to symantec for solve this issue. But he still cannot solve this issue.

        This issue occure every Satuaday on Master server (vmd on master terminate) and disk are avialable. And this week this issue occure 2 time.

       Thank you every one for help. Now I still need you help!!!!! 

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

There is nothing within NBU that will terminate vmd. This means that you need to troubleshoot outside of NBU.

Myprevious advise still stands:

NBU will not automatically terminate vmd. 
It will shutdown vmd if anyone has stopped NBU or has manually issued a command to stop vmd.

  1. You need to find out if anyone else has access to the master. 
  2. Also check for a crontab.
  3. Check syslog logs (if enabled).

Check for other software that may also have a vmd process/daemon that could probably terminate NBU's vmd.

mph999
Level 6
Employee Accredited

OK, if the issue only happens on Saturday, what is special about Saturday - something happens that does not happen on the other days of the week.

Does the process always terminate at the same time ?

revarooo
Level 6
Employee

Login as root and run: crontab -l

is there anything in there that could be shutting it down automatically?

 

animalman
Level 4
Partner Accredited

Hi all,

 

     This case back line support still find root cause and try to solve.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I still stand by my previous comments. NBU will not terminate its own daemons. 

You need to look outside of NBU, at OS level.

Is there perhaps any other piece of third-party software installed? Maybe also containing a binary called vmd?