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New enterprise client can't connect to the existing Master Server

Rookies
Level 4

Hi Everyone,

I have finish installing 1 new enterprise client.

The version of installer is 7.5. Current version installed on the existing master is 7.5.0.5.

Host entries are updated for both host master (Solaris) & the new enterprise client server (Win2k8R2).

From both Master server to the new enterprise client server can ping each other.

Port 13724 & 1556 are open and can telnet to each other.

But the problem is the new enterprise client server still unable to connect to the existing master server.

The message prompt someting like this "Failed to determine the version of master server"

Besides the 2 ports what other port that need to open?

What am I missing that lead to this failure??

 

 

indecision

23 REPLIES 23

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

However I still try to figure out how to setup a SAN media server.  

As per my post dated 2 October:

 

A San Media Server is configured exactly the same as any other media server:

Add SERVER (or MEDIA SERVER) entry to the master, install server software on the client, choosing Media Server option during installation, followed by creating devices for it (if tape, run Device Config Wizard on the master server and select the client/san media server) create a Storage Unit with 'on demand only' option selected (this is the only difference between full media server and san media server config), and then add a policy for this client where it's own STU is selected.

 

There is really nothing more to it....

Rookies
Level 4

Thanks Marianne. How about the policy?

Do I need to create from the SAN media server or the existing Master server for the two server?

Rookies
Level 4

Anyone have any idea?

 

Thanks in advance.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Apologies - I thought your issue was solved?

All policies are created on the master server. 

Just select the Storage Unit that was added for the SAN media server.

Storage Unit must have 'On Demand Only' selected.