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No drives are available for tape

arunkumar_dadi
Level 4

My netbackup versio nis 7.7.1

os-windows 2012 r2

Recently i have removed the robot and tape drives from my media server and again i have added after this i have updated volume configuraton. now m tape drives are showing as not ready when i use the option Activity Monitor---> Drives pane.

The Tape drives are active but listed as Not Ready under Netbackup console causing backups and SLP job failures.

Error nbjm (pid=3628) NBU status: 830, EMM status: No drives are available
 end Duplicate; elapsed time 0:00:02
No drives are available for this job (2001

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Thanks for Storage Unit info.

We need device config as well.

Which media server / storage unit is having the problem with tape drives?
Is the other one working fine?

We can see that you have 2 media servers:

dcbackupsvrph 
dc-ems-av01

Please show device config details for problematic media server:

Open cmd on media server with 'Run as Administrator'.
From <install-path>\Veritas\volmgr\bin run:
tpconfig -l
vmoprcmd -d

 

View solution in original post

6 REPLIES 6

fawad55
Level 3
Partner

please check whether tapes drives are assign to robots or not or re configure the media again and restart media services and check again

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Please see my post in your other discussion: https://www.veritas.com/community/forums/changing-robot#comment-11617271 Please copy the text output and post here.

arunkumar_dadi
Level 4

we changed due to a server problem now we again added to the same server. we started the Device manager service after adding the robot and drivers again.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Thanks for Storage Unit info.

We need device config as well.

Which media server / storage unit is having the problem with tape drives?
Is the other one working fine?

We can see that you have 2 media servers:

dcbackupsvrph 
dc-ems-av01

Please show device config details for problematic media server:

Open cmd on media server with 'Run as Administrator'.
From <install-path>\Veritas\volmgr\bin run:
tpconfig -l
vmoprcmd -d

 

arunkumar_dadi
Level 4

none

arunkumar_dadi
Level 4

none