04-20-2016 11:44 PM
My netbackup versio nis 7.7.1
os-windows 2012 r2
Recently i have removed the robot and tape drives from my media server and again i have added after this i have updated volume configuraton. now m tape drives are showing as not ready when i use the option Activity Monitor---> Drives pane.
The Tape drives are active but listed as Not Ready under Netbackup console causing backups and SLP job failures.
Error nbjm (pid=3628) NBU status: 830, EMM status: No drives are available
end Duplicate; elapsed time 0:00:02
No drives are available for this job (2001
Solved! Go to Solution.
04-21-2016 02:19 AM
Thanks for Storage Unit info.
We need device config as well.
Which media server / storage unit is having the problem with tape drives?
Is the other one working fine?
We can see that you have 2 media servers:
dcbackupsvrph
dc-ems-av01
Please show device config details for problematic media server:
Open cmd on media server with 'Run as Administrator'.
From <install-path>\Veritas\volmgr\bin run:
tpconfig -l
vmoprcmd -d
04-20-2016 11:53 PM
please check whether tapes drives are assign to robots or not or re configure the media again and restart media services and check again
04-21-2016 12:48 AM
04-21-2016 01:10 AM
we changed due to a server problem now we again added to the same server. we started the Device manager service after adding the robot and drivers again.
04-21-2016 02:19 AM
Thanks for Storage Unit info.
We need device config as well.
Which media server / storage unit is having the problem with tape drives?
Is the other one working fine?
We can see that you have 2 media servers:
dcbackupsvrph
dc-ems-av01
Please show device config details for problematic media server:
Open cmd on media server with 'Run as Administrator'.
From <install-path>\Veritas\volmgr\bin run:
tpconfig -l
vmoprcmd -d
04-25-2016 10:49 PM
none
04-25-2016 10:50 PM
none