No drives are available for tape

[arunkumar_dadi]

My netbackup versio nis 7.7.1

os-windows 2012 r2

Recently i have removed the robot and tape drives from my media server and again i have added after this i have updated volume configuraton. now m tape drives are showing as not ready when i use the option Activity Monitor---> Drives pane.

The Tape drives are active but listed as Not Ready under Netbackup console causing backups and SLP job failures.

Error nbjm (pid=3628) NBU status: 830, EMM status: No drives are available
 end Duplicate; elapsed time 0:00:02
No drives are available for this job (2001

[fawad55]

please check whether tapes drives are assign to robots or not or re configure the media again and restart media services and check again

[Marianne]

Please see my post in your other discussion: https://www.veritas.com/community/forums/changing-robot#comment-11617271 Please copy the text output and post here.

[arunkumar_dadi]

we changed due to a server problem now we again added to the same server. we started the Device manager service after adding the robot and drivers again.

[Marianne · Accepted solution]

Thanks for Storage Unit info.

We need device config as well.

Which media server / storage unit is having the problem with tape drives?
Is the other one working fine?

We can see that you have 2 media servers:

dcbackupsvrph 
dc-ems-av01

Please show device config details for problematic media server:

Open cmd on media server with 'Run as Administrator'.
From <install-path>\Veritas\volmgr\bin run:
tpconfig -l
vmoprcmd -d

[arunkumar_dadi]

none

[arunkumar_dadi]

none