11-10-2020 11:01 PM
Please help. I get this error during SLP duplication jobs. Any help will be very much appreciated.
Nov 11, 2020 8:59:28 AM - begin Duplicate
Nov 11, 2020 8:59:28 AM - requesting resource LCM_hm008mmsp01-hcart-robot-tld-0
Nov 11, 2020 8:59:28 AM - granted resource LCM_hm008mmsp01-hcart-robot-tld-0
Nov 11, 2020 8:59:28 AM - started process RUNCMD (pid=17520)
Nov 11, 2020 8:59:28 AM - ended process 0 (pid=17520)
Nov 11, 2020 8:59:28 AM - requesting resource hm008mmsp01-hcart-robot-tld-0
Nov 11, 2020 8:59:28 AM - requesting resource @aaaab
Nov 11, 2020 8:59:28 AM - reserving resource @aaaab
Nov 11, 2020 8:59:28 AM - resource @aaaab reserved
Nov 11, 2020 8:59:28 AM - granted resource C00054
Nov 11, 2020 8:59:28 AM - granted resource IBM.ULTRIUM-HH7.000
Nov 11, 2020 8:59:28 AM - granted resource hm008mmsp01-hcart-robot-tld-0
Nov 11, 2020 8:59:28 AM - granted resource MediaID=@aaaab;DiskVolume=ICADMZ_LSU;DiskPool=ICADMZ_DD_255;Path=ICADMZ_LSU;StorageServer=DFC-FO-DD-255;MediaServer=hm008mmsp01
Nov 11, 2020 9:00:37 AM - Error bpduplicate (pid=17520) db_IMAGE() failed: database system error (220)
Nov 11, 2020 9:00:37 AM - requesting resource @aaaab
Nov 11, 2020 9:00:37 AM - granted resource MediaID=@aaaab;DiskVolume=ICADMZ_LSU;DiskPool=ICADMZ_DD_255;Path=ICADMZ_LSU;StorageServer=DFC-FO-DD-255;MediaServer=hm008mmsp01
Nov 11, 2020 9:01:44 AM - Error bpduplicate (pid=17520) db_IMAGE() failed: database system error (220)
Nov 11, 2020 9:01:44 AM - requesting resource @aaaab
Nov 11, 2020 9:01:44 AM - granted resource MediaID=@aaaab;DiskVolume=ICADMZ_LSU;DiskPool=ICADMZ_DD_255;Path=ICADMZ_LSU;StorageServer=DFC-FO-DD-255;MediaServer=hm008mmsp01
Nov 11, 2020 9:02:52 AM - Error bpduplicate (pid=17520) db_IMAGE() failed: database system error (220)
Nov 11, 2020 9:02:52 AM - requesting resource @aaaab
Nov 11, 2020 9:02:52 AM - granted resource MediaID=@aaaab;DiskVolume=ICADMZ_LSU;DiskPool=ICADMZ_DD_255;Path=ICADMZ_LSU;StorageServer=DFC-FO-DD-255;MediaServer=hm008mmsp01
Nov 11, 2020 9:03:59 AM - Error bpduplicate (pid=17520) db_IMAGE() failed: database system error (220)
Nov 11, 2020 9:03:59 AM - Error bpduplicate (pid=17520) Status = no images were successfully processed.
Nov 11, 2020 9:03:59 AM - Error bpduplicate (pid=17520) Duplicate of backupid HK001ADCP01_1604088848 failed, database system error (220).
Nov 11, 2020 9:03:59 AM - requesting resource @aaaab
Nov 11, 2020 9:03:59 AM - granted resource MediaID=@aaaab;DiskVolume=ICADMZ_LSU;DiskPool=ICADMZ_DD_255;Path=ICADMZ_LSU;StorageServer=DFC-FO-DD-255;MediaServer=hm008mmsp01
Nov 11, 2020 9:04:00 AM - Error bpduplicate (pid=17520) Duplicate of backupid HK001ADCP01_1604088850 failed, database system error (220).
Nov 11, 2020 9:04:01 AM - Error bpduplicate (pid=17520) Duplicate of backupid HK001ADCV01_1604088850 failed, database system error (220).
Nov 11, 2020 9:04:02 AM - Error bpduplicate (pid=17520) Duplicate of backupid HK001ADCV01_1604088853 failed, database system error (220).
Nov 11, 2020 9:04:02 AM - Error bpduplicate (pid=17520) Status = no images were successfully processed.
Nov 11, 2020 9:04:02 AM - end Duplicate; elapsed time 0:04:34
no images were successfully processed (191)
11-10-2020 11:33 PM - edited 11-11-2020 12:32 AM
More info, please...
Is this a new setup or something that has worked before and now failing?
Are duplications failing for all images or only GRT images?
There are some forum posts and TNs, but all related to 7.x versions with GRT images.
11-11-2020 12:44 AM
Thank you so much for helping with this.
You are right , All I could find was for older verison , I have Netbackup 8.2. Please advise.
11-11-2020 12:58 AM
There is nothing that I can find that is current and not related to GRT.
Time to dig into logs. (I know.... GRRRRR!)
Do you have logging enabled?
On master, bpdbm and admin
On media server: bpdm, bptm and admin
If you want to examine logs yourself, level 3 logs should be fine.
You may also want to log a Support call with Veritas, but they will ask for level 5 logs.
Bear in mind that any changes to bpdbm logging needs a restart of NBU on the master server.