β05-22-2015 06:49 AM
I have a IBMTS3310. I have 10 drives and up to say a week or two ago I have been able to use all 10 drives.
Server is windows 2008 R2 SP1
Master/Media is the same server
Netbackup 7.5.0.6
Here is what I am seeing when I go look at the storage units.
It says ten but when I try to save I get this error.
Windows see all 9 "One is down for repair"
Here is what I see on the activity monitor
IBMTS3310 see all drives working fine
I have deleted and re added these drive. Installed the updated drivers, up graded the code on the TS3310 nothing has worked
Any suggestions or help would be great I need all these drive or my duplications will take forever.
My setup for backups are
All but Lotus notes for the a IBM VTL, then are writen to tape on the IBM3310.
Solved! Go to Solution.
β05-26-2015 03:59 AM
No update in 4 days....
I see 3 robots attached to this media server with 46 drives in total.
Sure one media server can handle this many devices?
10 drives across the 3 robots are in use on the media server. (well, they were in use when vmoprcmd output was taken...)
Robot 1 may have 10 drives, but they are not all of same density - mix of hcart2 and 3:
robot 1 - TLD - - - - {3,0,2,1} drive - 2 hcart2 7 UP - IBM.ULT3580-TD5.000 {2,0,3,0} drive - 3 hcart2 1 UP - IBM.ULT3580-TD5.001 {2,0,4,0} drive - 4 hcart2 5 UP - IBM.ULT3580-TD5.002 {2,0,6,0} drive - 6 hcart3 5 DISABL - IBM.ULT3580-TD5.004 MISSING_PATH:{2,0,6,0}:106808697 drive - 8 hcart3 6 UP - IBM.ULT3580-TD5.005 {3,0,1,0} drive - 9 hcart3 10 UP - IBM.ULT3580-TD5.006 {3,0,2,0} drive - 10 hcart3 8 UP - IBM.ULT3580-TD5.007 {3,0,3,0} drive - 11 hcart3 2 UP - IBM.ULT3580-TD5.008 {3,0,4,0} drive - 12 hcart3 4 UP - IBM.ULT3580-TD5.009 {3,0,5,0} drive - 45 hcart2 3 UP - IBM.ULT3580-TD5.010 {2,0,5,0}
4 x hcart2
6 x hcart3 (of which one has MISSING PATH).
That leaves 5 usable hcart3 drives in TLD(1).
So, you need to change STU uns40-88-hcart3-robot-tld-1 to have 5 drives.
(Update to 6 when MISSING PATH is fixed.)
Create another STU: uns40-88-hcart2-robot-tld-1 with 4 drives and hcart2 density.
β05-22-2015 07:22 AM
1st screenshot is too small - I cannot read anything.
Please show cmd version of config and resource allocations.
On master server :
bpstulist -label <name> -U
nbrbutil -dump
On media server:
tpconfig -l
vmoprcmd -d
β05-22-2015 07:46 AM
Ok first post was to long I guess lets try again
Label: uns40-88-hcart3-robot-tld-1
Storage Unit Type: Media Manager
Host Connection: uns40-88
Number of Drives: 10
On Demand Only: no
Max MPX/drive: 1
Density: hcart3 - 1/2 Inch Cartridge 3
Robot Type/Number: TLD / 1
Max Fragment Size: 1048576 MB
β05-22-2015 07:50 AM
LOL! I should've asked for MDS Allocation section of output only!
We now need to compare master server output with the commands on the media server.
β05-22-2015 07:52 AM
For name I am guessing this is the name of the TS3310.
Also master/media are the same looking for where to run that commant at.
β05-22-2015 07:56 AM
Sorry here are the other two.
β05-22-2015 07:56 AM
and the VMo will only let me attach one at a time.
β05-22-2015 08:58 AM
If you can, when no jobs are running run:
nbrbutil -resetall
(It will kill any running jobs)
we sometimes get 'ghost allocations' in MDS, this will clear them (you won't see them in nbrbutil -dump)
Other option is try
nbrbutil -syncAllocations
(try this first)
β05-22-2015 10:08 AM
^ ok I will give that a try.
β05-22-2015 12:08 PM
syncall didn't do anything.
I just did resetall and we will see what happens.
β05-22-2015 12:45 PM
Helps if I look at all the attachments properly ...
drive - 6 hcart3 5 DISABL - IBM.ULT3580-TD5.004 MISSING_PATH:{2,0,6,0}:106808697
The path to this drive has disappeared ....
Can you confirm the OS sees all the drives, scan is a good command to run, in volmgr\bin dir.
β05-26-2015 03:59 AM
No update in 4 days....
I see 3 robots attached to this media server with 46 drives in total.
Sure one media server can handle this many devices?
10 drives across the 3 robots are in use on the media server. (well, they were in use when vmoprcmd output was taken...)
Robot 1 may have 10 drives, but they are not all of same density - mix of hcart2 and 3:
robot 1 - TLD - - - - {3,0,2,1} drive - 2 hcart2 7 UP - IBM.ULT3580-TD5.000 {2,0,3,0} drive - 3 hcart2 1 UP - IBM.ULT3580-TD5.001 {2,0,4,0} drive - 4 hcart2 5 UP - IBM.ULT3580-TD5.002 {2,0,6,0} drive - 6 hcart3 5 DISABL - IBM.ULT3580-TD5.004 MISSING_PATH:{2,0,6,0}:106808697 drive - 8 hcart3 6 UP - IBM.ULT3580-TD5.005 {3,0,1,0} drive - 9 hcart3 10 UP - IBM.ULT3580-TD5.006 {3,0,2,0} drive - 10 hcart3 8 UP - IBM.ULT3580-TD5.007 {3,0,3,0} drive - 11 hcart3 2 UP - IBM.ULT3580-TD5.008 {3,0,4,0} drive - 12 hcart3 4 UP - IBM.ULT3580-TD5.009 {3,0,5,0} drive - 45 hcart2 3 UP - IBM.ULT3580-TD5.010 {2,0,5,0}
4 x hcart2
6 x hcart3 (of which one has MISSING PATH).
That leaves 5 usable hcart3 drives in TLD(1).
So, you need to change STU uns40-88-hcart3-robot-tld-1 to have 5 drives.
(Update to 6 when MISSING PATH is fixed.)
Create another STU: uns40-88-hcart2-robot-tld-1 with 4 drives and hcart2 density.
β05-26-2015 05:04 AM
Another option is to look in emm and mds logs to saee how many of those 10 (or 9 at the moment) drives NBU thinks it has ....
β05-26-2015 05:20 AM
He will still need 2 separate STUs for TLD(1).
One for hcart3 and another for hcart2.
Only 6 x hcart3 drives (5 usable) and 4 x hcart2 in TLD(1).
β05-26-2015 07:05 AM
Yes, good point ...
β05-26-2015 07:48 AM
Yes the issue came out to be that 4 of my drives when re imported came in as Hcart2 instead of 3.
Once I changed these we are back up and working. Thank you Marianne. Sorry it was a holiday weekend so I didn't get a chance to get back online and report back.