Opscenter 7.5 AT service down

[richardsantos]

Hi All,

I open a case to Symantec and I did the recommendations base on the technote that Symantec support provided to be able to up the AT service.

I encountered an error in the second command.

http://www.symantec.com/docs/TECH187929

1. Configured Authentication service to start in Root + Authentication Broker (AB) mode 3

/opt/VRTSat/bin/vssat showbrokermode    showed mode 0 ( not configured)
/opt/VRTSat/bin/vxatd -a -r -o start Authentication service is root + AB mode
/opt/VRTSat/bin/vssat showbrokermode  is now 3 (Root + AB  broker mode as expected)

We did a webex session but it wasn't resolve the issue Support just collected logs for further analysis.

[Mark_Solutions · Accepted solution]

Can you post the vxat.log file on here for us to see please Wondering if it is not believeing it is properly installed - see this tech note: http://www.symantec.com/docs/TECH147534

[richardsantos]

Hi Mark

I check on the technote that it is similar to the issue I'm facing with Opscenter especially the content of the vxatd.log

See the content of the vxatd.log below: check on the bold font

(9044196|1) Initializing Broker Configuration.

(9044196|1)CAuthPam::exception Unable to open file; err 24604

(9044196|1) Loaded all plugins successfully.

(9044196|1) Failed to open file </var/VRTSat/.VRTSat/profile/certstore/keystore/RBPrivKeyFile.pem>. [utils.cpp(1238)]

(9044196|1) Key pair doesnt exist in the broker keystore

(9044196|1) Generated new key pair and saved in files </var/VRTSat/.VRTSat/profile/certstore/keystore/RBPubKeyFile.pem> and </var/VRTSat/.VRTSat/profile/certstore/keystore/RBPrivKeyFile.pem>.

(9044196|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(9044196|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(5832868|1) Initializing Broker Configuration.

(5832868|1)CAuthPam::exception Unable to open file; err 24604

(5832868|1) Loaded all plugins successfully.

(5832868|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(5832868|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(7864402|1) Initializing Broker Configuration.

(7864402|1)CAuthPam::exception Unable to open file; err 24604

(7864402|1) Loaded all plugins successfully.

(7864402|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(7864402|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(7012538|1) Initializing Broker Configuration.

(7012538|1)CAuthPam::exception Unable to open file; err 24604

(7012538|1) Loaded all plugins successfully.

(7012538|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(7012538|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(8061060|1) Initializing Broker Configuration.

(8061060|1)CAuthPam::exception Unable to open file; err 24604

(8061060|1) Loaded all plugins successfully.

(8061060|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(8061060|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(8454292|1) Initializing Broker Configuration.

(8454292|1)CAuthPam::exception Unable to open file; err 24604

(8454292|1) Loaded all plugins successfully.

(8454292|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(8454292|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(6488264|1) Initializing Broker Configuration.

(6488264|1)CAuthPam::exception Unable to open file; err 24604

(6488264|1) Loaded all plugins successfully.

(6488264|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(6488264|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(6291650|1) Initializing Broker Configuration.

(6291650|1)CAuthPam::exception Unable to open file; err 24604

(6291650|1) Loaded all plugins successfully.

(6291650|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(6291650|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(3735722|1) Initializing Broker Configuration.

(3735722|1)CAuthPam::exception Unable to open file; err 24604

(3735722|1) Loaded all plugins successfully.

(3735722|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(3735722|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(4915234|1) Initializing Broker Configuration.

(4915234|1)CAuthPam::exception Unable to open file; err 24604

(4915234|1) Loaded all plugins successfully.

(4915234|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(4915234|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(4915308|1) Initializing Broker Configuration.

(4915308|1)CAuthPam::exception Unable to open file; err 24604

(4915308|1) Loaded all plugins successfully.

(4915308|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(4915308|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(6947062|1) Initializing Broker Configuration.

(6947062|1)CAuthPam::exception Unable to open file; err 24604

(6947062|1) Loaded all plugins successfully.

(6947062|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(6947062|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(7077986|1) Initializing Broker Configuration.

(7077986|1)CAuthPam::exception Unable to open file; err 24604

(7077986|1) Loaded all plugins successfully.

(7077986|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(7077986|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(7077994|1) Initializing Broker Configuration.

(7077994|1) Loaded all plugins successfully.

(7077994|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(7077994|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(7077998|1) Initializing Broker Configuration.

(7077998|1) Loaded all plugins successfully.

(7077998|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(7077998|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(3539090|1) Initializing Broker Configuration.

(3539090|1) Loaded all plugins successfully.

(3539090|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(3539090|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(3539100|1) Initializing Broker Configuration.

(3539100|1)CAuthPam::exception Unable to open file; err 24604

(3539100|1) Loaded all plugins successfully.

(3539100|1) Failed to open file </etc/resolv.conf>. [utils.cpp(1238)]

(3539100|1) Error: 24604 - Unable to open file in utils.cpp(1239)

(12648612|1) Initializing Broker Configuration.

(12648612|1)CAuthPam::exception Unable to open file; err 24604

(12648612|1) Loaded all plugins successfully.

(12648612|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(12648612|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(11927712|1) Initializing Broker Configuration.

(11927712|1)CAuthPam::exception Unable to open file; err 24604

(11927712|1) Loaded all plugins successfully.

(11927712|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(11927712|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(13369506|1) Initializing Broker Configuration.

(13369506|1)CAuthPam::exception Unable to open file; err 24604

(13369506|1) Loaded all plugins successfully.

(13369506|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(13369506|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(11927716|1) Initializing Broker Configuration.

(11927716|1)CAuthPam::exception Unable to open file; err 24604

(11927716|1) Loaded all plugins successfully.

(11927716|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(11927716|1) Error: 24609 - Broker not configured. in server.cpp(1018)

(13369520|1) Initializing Broker Configuration.

(13369520|1)CAuthPam::exception Unable to open file; err 24604

(13369520|1) Loaded all plugins successfully.

(13369520|1) Invalid AB configuration - cannot get configurationfrom CLI or local config

Usage: 

   vxatd [-r] [-a] [-d<level>] [-o]

   vxatd  -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> [-p <passwd>] [ -z <port> ] [-x <domtype>]  [-w] [-o]

  -r: Run the broker in Root Broker mode.

  -a: Run or Configure the broker in Authentication Broker mode.

  -o: Key generation mode only. Broker will generate keys and exit.

  -d: Running the broker in foreground mode as a regular application with specified debuglevel that can run from <1-5>

  -w: Renew the broker credential(s).

  -n: Authentication Broker principal name.

  -p: Password for the Authentication Broker principal. If -p is not provided,user will be prompted for the password.

  -y: Domain name in the Root Broker under which the Authentication Broker principal exists.

  -x: Domain type of the above mentioned domain in Root Broker. This should always be 'vx'.This is optional arguement. 

  -q: Remote Root broker hostname.

  -z: Remote Root broker port number.Usually the value for this is 2821. If this option is not given, 2821 is used as default.

  -h: Absolute path of root broker hash file.

Examples:

       vxatd -r -a  <Configures the broker in in R+AB mode and starts the broker.>

       vxatd -a -n <prpl> -y <domainname> -q <brokerhost> -h <file> -z <port> <Configures and Starts the broker in AB only mode>

       vxatd        <Starts the already configured broker>(Valid only on Unix).

       vxatd -d5    <Starts the already configured broker in foreground mode with full verbose level.>

(13369520|1) Error: 24609 - Broker not configured. in server.cpp(1018)

[Mark_Solutions]

Looks very similar - have you tried the re-installation as shown at the end of the tech note?

[richardsantos]

not yet mark i will try to reinstall it later. according to symantec support aix 7.1 does not support opscenter 7.5.0.0 minor release but the installation went successfully.

[Yasuhisa_Ishika]

Any change did you run "/opt/VRTSat/bin/vxatd -a -r -o start"? If so, try "/opt/VRTSat/bin/vxatd -a -r -o".

[richardsantos]

Hi Mark,

Here's the results of that command:

failed to open file </opt/securetty>

Upon checking securetty does not exist in AIX OS, it is applicable to Linux or other Unix box.

[Yasuhisa_Ishika]

I suppose what you see is "Failed to open file </etc/securetty>. [utils.cpp(1238)]".

Once create empty /etc/securetty file, and run again. After the command completed ,delete /etc/securetty.

[richardsantos]

Hi Yasuhisa,

Actually I created an empty securtty file

the command /opt/VRTSat/bin/vxatd -a -r -o start was successfull
however when i run the /opt/VRTSat/bin/vssat showbrokermode (the results still 0 instead of 3)

[Yasuhisa_Ishika]

Please check if vxatd is not running while these operations. If running, once stop it and try the procedure again.
Or, ask what to do to Symantec in your existing case.