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Oracle Database backups in Netbackup 7.5.0.6 are failing with status code 6

anishC5
Level 5
Partner Certified

HI All,

Please can you guide me on this. We are having failures for Oracle DB backups with status 6.

The backupsrun fine overnight and suddenly @ 7:30 hrs it starts failing. we observed for 24 hours for any specific change tht occurs during tht time, but nthing thus far. after restart of NBU services it works fine.

thanks, Anish

5 REPLIES 5

Michael_G_Ander
Level 6
Certified
I would start with looking in the rman message log and the files under the bphdb and dbclient log folders.
The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

anishC5
Level 5
Partner Certified

Thanks Michael,

Any specific error that we are looking for please?

 

Nicolai
Moderator
Moderator
Partner    VIP   

Recommended reading:

How to troubleshoot Oracle backup problems in NetBackup 6.x and 7.x

http://www.symantec.com/docs/TECH136157

Michael_G_Ander
Level 6
Certified

No specific error, just any error in these logs.

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Please start by showing us all text in the Details tab of the failed job and tell us a bit more about this environment.

Is there a firewall anywhere in the picture?

How many 'child' jobs are getting generated?
Is one or all or some jobs failing?

The Rman output file will also help to know where to start with troubleshooting.