Oracle Online and Archive backups for a certain client: Info bphdb (pid=) Waiting for the child stat

[DoubleP]

For the last few days, the Online and Archive backups for a specific client are hanging at "Backup" and not getting to the other "steps". This is what we're seeing:

connected; connect time: 0:00:00
Info bphdb (pid=) Backup started
Info bphdb (pid=) Processing /opt/appl/backup/bin/rman/_arch_disk.sh
Info bphdb (pid=) Waiting for the child status

The client is a linux client. The Oracle backups last worked on Friday. The standard backup for the same client has been successful.

[Tape_Archived]

Please check the status of the Database with DBA and also check the /usr/openv/netbackup/logs/bphdb logs which may you give you more information. Please share the information that you see in the logs. 

[Marianne]

In addition to bphdb log folder, please check these logs as well:
The rman output file, dbclient log and logs in /usr/openv/netbackup/logs/user_ops (I think it's something like /usr/openv/netbackup/logs/user_ops/dbext/logs )

If bphdb and dbclient log folders do not exist, please create them and chmod 777. 
The user_ops folder (and sub-dirs) should already exist with 777 permissions. 

[Nicolai]

The archive (rman) may hang in connecting to the recover catalog.

[franciscotorres]

Will the name of the policy or schedule have changed?

[Marianne]

Sadly @DoubleP  does not seem to respond to any of our attempts to assist......

[DoubleP · Accepted solution]

The problem turneed out to be on the rman side.

[Marianne]

@DoubleP 

Could you please give more details? 
We already knew that the problem was on the rman (child) side...