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Permission to reinstall client from Netbackup GUI

gerardmr
Not applicable

Hi All,

I have problem with any of my backup police. One of step I followed before with others netbackup soluction was reinstall the client from netbackup server, bu in this case the instalaltion progress show me back the error message "permission denied".

I tested the ssh conection between server and client and it is ok.

I tested the conection through bptestbpcd command an it is ok

 

Can anybody help me to know what could be the problem

 

thank in advance,

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I have found this post in an unrelated forum and moved it to NetBackup forum.

Installation via the GUI needs rsh connection at OS level.
ssh push-install can only be done from command-line on the master.
You can find more info about push-install from the master server in NetBackup Installation Guide  

BUT - if bptestbpcd works fine, there should be no need for re-install.

So, tell us more about what the actual problem is.
Error message, error code, etc.
We may be able to assist.

Please also share info about environment:
NBU version on Master, Media server, Client
OS version on Master, Media server, Client
 

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1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

I have found this post in an unrelated forum and moved it to NetBackup forum.

Installation via the GUI needs rsh connection at OS level.
ssh push-install can only be done from command-line on the master.
You can find more info about push-install from the master server in NetBackup Installation Guide  

BUT - if bptestbpcd works fine, there should be no need for re-install.

So, tell us more about what the actual problem is.
Error message, error code, etc.
We may be able to assist.

Please also share info about environment:
NBU version on Master, Media server, Client
OS version on Master, Media server, Client