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Phase 1 import failed with 252 error

Manigandan
Level 3
Certified

Hi All,

 

I am trying to import images at DR site and getting below error for few tapes

 

4/13/2015 1:18:37 PM - begin Import
4/13/2015 1:18:39 PM - Error bpimport(pid=10688) Status = extended error status has been encountered, check logs.  
4/13/2015 1:18:39 PM - end Import; elapsed time: 0:00:02
4/13/2015 1:18:39 PM - requesting resource PD1170
4/13/2015 1:18:39 PM - Error nbjm(pid=8348) NBU status: 830, EMM status: No drives are available   
4/13/2015 1:18:39 PM - Error nbjm(pid=8348) NBU status: 830, EMM status: No drives are available   
4/13/2015 1:18:40 PM - Info bptm(pid=10872) start           
4/13/2015 1:18:40 PM - started process bptm (10872)
4/13/2015 1:18:40 PM - Error bptm(pid=10872) NBJM returned an extended error status: No drives are available (2001) 
extended error status has been encountered, check logs(252)
4/13/2015 1:18:40 PM - Info bptm(pid=10872) EXITING with status 252 <----------  

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have you checked that the newly added media-id where you want to import from is the same density as the tape drives?

For example - LTO4 drive can read a LTO3 tape, but if densities in NBU are different, NBU will not assign a drive to do the import.
Densities MUST match.
 

Check and compare output of the following:

On master:
vmquery -m PD1170

On media server that must perform the import:
tpconfig -l

(Above commands are in ...\veritas\volmgr\bin)

View solution in original post

2 REPLIES 2

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Have you checked that the newly added media-id where you want to import from is the same density as the tape drives?

For example - LTO4 drive can read a LTO3 tape, but if densities in NBU are different, NBU will not assign a drive to do the import.
Densities MUST match.
 

Check and compare output of the following:

On master:
vmquery -m PD1170

On media server that must perform the import:
tpconfig -l

(Above commands are in ...\veritas\volmgr\bin)

Manigandan
Level 3
Certified

Thanks Marianne its working fine now